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Discussion List

  • I uploaded statements from CSV file and the all the withdrawals were imported as deposits (income); so I deleted the transactions. I am now unable to upload the statement again in an attempt to have the withdrawals uploaded as expenses. Wave flags them as potentially duplicates, I selected "Yes Upload", but it brings me to the Statement …
    woodlandcreek 15 views 2 comments Most recent by Charlotte February 12, 2019 8:57PM
  • In purchases / Bills I cant seem to load an Invoice from vendors I can in recepits can any body help
    BKLtreasurer123 3 views 1 comment Most recent by Erik February 12, 2019 4:32PM
  • I have few bills from last year as I ampreparing this year reports, one of the collaboratorscategorized some bills as petty cash which they are not, so in an attempt to fix it by renaming it, it doesn't allow me to do so. I've triedto create a new bill and deleting these bills it also prevented me from doing so. Can Anyone help and show me w…
    ISocial Media 219 views 13 comments Most recent by Erik February 12, 2019 4:24PM
    Kindly help, my wave estimates showes as per the screen shot. How can i go about it??
    MAZ 13 views 6 comments Most recent by Ryan_W February 11, 2019 10:08PM
  • Hi, Recently I started a new account to manage an organizations accounting. However I see several screens without the crucial functionality. For example. In transactions screen I cannot sort by description/date/amount. I cannot click to transactions and do a transfer etc. Why is this ? How can I get the same for the new account. Thanks
    sabiresufali 1 view 3 comments Most recent by JLREIF February 10, 2019 7:13PM
  • When take a payment from a Wave invoice the category is "Invoice Payment". But I want to change it to "Sales" to match up with the rest, it's not possible to change the category and "Invoice Payment" is not an options in the pull down for others. I want all my revenue/sales to be under one category. Suggestions?
    steve99 212 views 6 comments Most recent by Wavemike1944 February 7, 2019 11:15AM
  • Hello, I'm hoping someone can help with this. The transactions stopped importing on November 8. I have tried updating my credit card credentials but nothing worked. Because it has been over 2 months with nothing happening, I deleted my PC Mastercard connection in order to try and add it again, but it won't connect. I get a message "There i…
    Dana_R2015 97 views 2 comments Most recent by Samd February 6, 2019 4:46PM
  • CVS Import is not working. I downloaded the provided sample and populated it with my data as specified however I always get same error that it cannot find any new customers to import. When uploaded all the info (first 5) is correct but when I click to accept and import it says nothing to import. Says failed to import 26 so it counted the lines …
    paulkruger 4 views 1 comment Most recent by JamieD February 1, 2019 6:57PM
  • Anyone else experiencing this issue? When I got to "Run Payroll," it says "Calculating your payroll..." for a long time, then eventually stops and asks me to retry. I've tried several devices and internet connections. Already late getting payroll out. Does anyone have any suggestions?
    GoodMovers 3 views 0 comments Started by GoodMovers January 29, 2019 9:30PM
  • Congratulations on releasing the developer preview API. It might seem trivial, but I do believe you have inaccuracy in you roadmap In this article Your key deliveries are: 2018, Q4 - Developer Preview 2019, Q1 - Ready for Commercial Use, with Invoice Create 2018, Q2 - Integrations Di…
    lukav 2 views 0 comments Started by lukav January 29, 2019 9:28PM
  • I get the following error message message when I click on the Sign in with Yahoo link: OpenID discovery error: HTTP Response status from identity URL host is not 200. Got status 502 Can anyone help? Thanks
    alandacapital 35 views 0 comments Started by alandacapital January 23, 2019 5:56PM
  • Why I cannot create a bill and my goods in inventory, that is I have to select a expense account to create a purchase bill but I need to select a inventory asset account when I purchase my goods and create my bill. previously I could do that but the list shows only expenses accounts
    cetustone 39 views 5 comments Most recent by nichanafey January 23, 2019 11:40AM
  • Good day. While posting transactions today, I was not able to pull up the categories from the drop down. I even logged on different devices but to no avail. On another note, did the layers for the drop down change? While viewing in phones in portrait mode, the transactions are a layer above the categories pop-up/choices. I have to switch to…
    Jomz 75 views 18 comments Most recent by Samd January 22, 2019 6:06PM
  • Hi All, I have recently started using the receipts app which is great. Recently I added a new checking bank account asset on the website. Previously it was not showing up as an option on the payment account drop-down within the app. It just has cash on hand as the only option. Now there are no options at all on the payment accounts, just a blank…
    kenno_t 17 views 2 comments Most recent by JamieD January 18, 2019 9:25PM
  • I'm having an issue uploading transactions for a single account. I uploaded several accounts worth of PayPal CSV exports after I wrote a tool to convert them into Wave-compatible columns: It makes very vanilla files, with everything sanitized. Using this tool I split up my PayPal …
    mostlydev 32 views 2 comments Most recent by mostlydev January 18, 2019 4:26PM
  • Hello, From last 5-7 days, whenever I try to record a payment against an invoice, I get an error as follows: "Oops! There was an issue with recording your payment. Please try again." Kindly help me resolve this issue as I need to send updated invoices to my clients for the payments that I have received. I have cleared my cache, change…
    mtbermeo 33 views 3 comments Most recent by ailsa January 18, 2019 1:32PM
  • Hi , I uploaded my bank info and it pulled up my checking, savings, and 2 credit cards. Both have the same balance but only 1 is active, im not sure where the other CC is coming from. but its causing duplicate charges on my transaction sheet which makes it look like i have double the expenses. I deleted the duplicate CC but all the duplicate char…
    saimah 13 views 1 comment Most recent by ailsa January 18, 2019 1:28PM
  • I've been getting this error since last Thursday. I tried the clearing cache, new browsers, browsers are updated. Tried incognito. I cannot get it to connect no matter how many times it says try again in an moment. How do I get around this? I need to send out invoice :/
    KatieLynnM 57 views 1 comment Most recent by AndyFromWave January 18, 2019 12:08AM
  • If you receive a partial payment on an invoice with multiple items (where the items are linked to different GL accounts), can you specify which items of the invoice have been paid? By default the system seems to split the amount paid proportionally over all items. Thanks
    Rich 17 views 1 comment Most recent by Rahim January 17, 2019 10:58PM
  • Hello everyone! I'd like to use Wave for my small business and also because I can customise my invoice numbers. But I'd also like to receive payments such as Sepa, Sofort Uberweisung, GiroPay and other German payment methods. I had a Stripe account but unfortunately I cannot customise invoice numbers. What should I do? Thank you!
    andriana 22 views 1 comment Most recent by Rahim January 17, 2019 10:38PM
  • Hi, Is it possible to to do a CSV export for all income transactions that include both the customer and the GL account the transaction was posted to? Thanks
    Rich 1 view 1 comment Most recent by Erik January 10, 2019 9:08PM
  • I have checked my settings. My Tablets (yes 2) won't display in landscape mode. Tablets are usually connected to Bluetooth keyboards and are orientated that way ..... I have see other posts about this, when is this much needed feature being rolled out ?
    brianatDoctorScreen 28 views 1 comment Most recent by Ryan_W January 9, 2019 9:37PM
    Receipts were of high quality and images are quite legible, easy to read and make out. Few however were able to be transcribed automatically but majofity of the receipts are stuck in the processing phase for past two days now. Can you please recommend what we can do here?
    MFS 1 view 1 comment Most recent by JordanD January 8, 2019 10:16PM
  • Hi - I just signed up with WaveApps and I am excited to begin using it. When I signed up I was prompted to make a few selections and one of them I think was "what type of business are you" or something like that. Now when I entered my first two receipts I could not find the Receipt Category I wanted for the actual receipt. As an examp…
    joeyz101 15 views 3 comments Most recent by The_Lorax January 8, 2019 4:11PM
  • all other invoices are fine but only one invoice i cant change or delete and get the above message. any one know what to do ?
    mfreed 13 views 0 comments Started by mfreed January 8, 2019 12:43AM
  • Today I enter to the app receipts and it was not working. I delete the app and when I try to install again the login and password showed an error: Json parse error
    Davidhleom 94 views 1 comment Most recent by JordanD January 7, 2019 10:39PM
  • I created a product, when I go to create an invoice and click "Add an item" I get nothing. Tried it in Chrome and Firefox.
    user3928 11 views 1 comment Most recent by user3928 January 4, 2019 6:54PM
  • I have tried Chrome, Firefox and Edge to try and download a PDF from the Reports section, nothing is happening but I can download a CSV. This is not a browser issue, and others have also experienced the same problem, can Wave please look into this as the problem only started after the site upgrade.
    dfawdon 17 views 5 comments Most recent by dfawdon January 2, 2019 9:10PM
  • Is there a way to prevent collaborator to see statements
    JViljoen 22 views 5 comments Most recent by Ryan_W January 2, 2019 7:22PM