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Discussion List

  • I'm trying to categorize my 'uncategorized' into the categories they need to go in. I always have a lot in sales under [payments] from Paypal, that I need to sort into the sales income category. It seems very flakey on this new layout unless I'm doing something wrong. I filter out "uncategorized income" then go down the list to move th…
    tegwilym 24 views 1 comment Most recent by BarsinA January 6, 2020 8:10PM
  • Hi, I've read a few threads about this issue, but none seem to have the answer. I have created a new wave account. Yesterday I connected my bank account (AIB) & all the transactions came over perfectly. The balance was correct. However, as a first time user, I messed everything up & deleted the transactions to try & create a fresh …
    Uncanny_Kim 56 views 3 comments Most recent by AlexL January 6, 2020 7:59PM
  • I had some sales from PayPal last night that doesn't show. How often does Paypal sync with Wave? I'm a total newbie. :-)
    Sandra_T80 50 views 4 comments Most recent by AlexL January 6, 2020 3:55PM
  • I'm trying to say it nicely and garbage is the nicest word that comes to mind. Bring back your old transaction page. Easy to filter everything and organize. Your new system is making me google alternatives to waveapps.
    RobertKlein 29 views 0 comments Started by RobertKlein January 4, 2020 9:56PM
  • Hello, I have problem with the province field when adding information about my business. I only have two options for my country which is Serbia a none of them is the right one. Is there any way I can bypass this because it is a big problem when drafting invoices. Thanks in advance.
    Vlada 41 views 1 comment Most recent by ConnorM December 19, 2019 2:37PM
  • I am using web version, recently I reinstalled google crome after that from wave estimate window not working shown blank. When I open wave showing guest collaborator need permission from wave, pls help.
    smartlife 163 views 8 comments Most recent by JordanD December 18, 2019 7:04PM
  • Hi I set up my Wave account years ago, I just recently sent some reminders for unpaid invoices, I have noticed that it is using another of my email addresses to send it, how do I change the email address to the Companies email address? Thanks in advance
    Ozdownunder 305 views 6 comments Most recent by mommyof4grlz December 13, 2019 9:57PM
  • I am having trouble when I log into wave. the last couple days the left hand menu has no selections. There are grey rounded boxes, but no words and nothing can be selected. This is the case on my windows machine and my mac. I have tried Chrome, Safari, and Firefox. However, through chrome on my phone it's fine. Anyone else having a similar problem…
    3cubed 25 views 4 comments Most recent by ConnorM December 13, 2019 9:10PM
  • I created a business and invited a user to collaborate. They logged in and created invoices and payments but I cannot see them. Worse I cannot even see their profiles anywhere not even under the settings or anything. Please assist.
    Esta 28 views 1 comment Most recent by ConnorM December 13, 2019 7:02PM
  • Anyone else having issues with Wave Connect and Google Sheets. Usually works well, but today I am unable to update reports. Either no data at all, or only some data appearing on the sheet.
    kevirau 32 views 5 comments Most recent by AlexL December 13, 2019 6:23PM
  • I've tried to import a CSV twice, and the transactions aren't being shown in Wave!!! What's happening??
    dangosarecute 27 views 4 comments Most recent by ConnorM December 13, 2019 3:43PM
  • Hi Customer Support Specialist! I have a phantom -MYR370 sales transaction that I cannot locate or delete and it's driving me crazy! I have deleted all other sales items in the affected month (Jul 2019) to see if it would disappear but it's still there. Are you able to clear on your end? Thank you! (Image) amount.
    DoodleDeeDoo 35 views 2 comments Most recent by DoodleDeeDoo December 12, 2019 12:55PM
  • You used to be able to filter to see only transactions from any of your accounts in the transactions page. Now you can only filter to see transactions if they are classified as a certain type i.e. "cash and bank", "credit card". I have a number of loan and accounts payable type accounts that I had set up prior to the update, w…
    JakeM 26 views 1 comment Most recent by BarsinA December 11, 2019 7:22PM
  • Hello everyone, Is there a way to redirect buyers to a custom thank you page after filling out a checkout form page from waveapp?
    RalpParagili0315 109 views 3 comments Most recent by BarsinA December 11, 2019 6:56PM
  • How can I get the bank notice removed from the Dash Board as it is taking up quite a lot of much needed space there as well as the Transaction page? Is it possible to rearrange the Dashboard so as to show things at a glance that I prefer? Thank you.
    Teegrey 28 views 1 comment Most recent by AlexL December 10, 2019 7:47PM
  • I'm self employed and need to add my pension contributions and companies contributions which are deducted from my invoice. I've added the pension to the invoice then after this I remove the personal and company contribution. But it would make the invoice look a look clearer if I was able to sub total before adding in the deductions.
    KontrivedMedia 267 views 10 comments Most recent by PotterGHP December 9, 2019 10:28PM
  • For the last couple of days I have been attempting to login to the site and after the login page the rest of the site never finishes loading. It appears to be in some kind of loop that just keeps reloading. between this image (Image) and this image
    agrussell1 220 views 3 comments Most recent by AlexL December 3, 2019 10:43PM
  • Hello there I've downloaded the Wave .CSV sample file, and copied and pasted my customers into it. However, when I try and import the .CSV file, the website throws out an a red error box stating "Unable to decode CSV file". I'm not sure how to fix this....any advice/suggestions as to why the error box keeps popping up will be greatly …
    SusanRoets 161 views 9 comments Most recent by bruceybrown December 3, 2019 5:28AM
  • I went to apply a manual check payment against an invoice. It will not allow me to choose my bank account. It worked fine on another business right before, but the only difference is that the other business has multiple accounts to choose from. Can anyone else that only has one account see if they can choose the account?
    doughboy 24 views 2 comments Most recent by BarsinA November 25, 2019 10:44PM
  • Hey wave'ers! I had a quick question. Been using Wave for a while and I've been pretty happy with all the features and workarounds that i've implemented to get my workflow for accounting pretty sorted. Just a few things that I am unable to overcome. 1. How do I generate detailed reports at the end of the month to hand over to my accountant which w…
    mithun 22 views 4 comments Most recent by mithun November 22, 2019 1:44PM
  • HI! I have exported data and received the email. A new tab opens when I click on the link but it is a blank page. What is going on?
    svalleypetsitting 29 views 1 comment Most recent by AlexL November 18, 2019 5:29PM
  • Hi, Doing my taxes here in Australia, and I notice that the profit and loss statement doesn't include the assets you acquire throughout the year but are purchases made none the less. Makes sense, but are these something I need to calculate then separately for my tax return? The amount of profit I have made in the top line, this doesn't account fo…
    Enchanted_Pie 34 views 1 comment Most recent by EmmaP November 15, 2019 7:30PM
  • Hi Team, From last one week I am trying to upload the csv file of my bank Statment for the last 6 month period. In last step it show the error message that we have observed that there will be some duplicate entry. You want to proceed or cancel. I choose to proceed then I saw that all most all the bank entry are uploaded double. I have deleted al…
    Lohani 22 views 3 comments Most recent by Lohani November 15, 2019 7:07PM
  • Hi, I've been using the receipts app as usual this past 2 months and noticed that nothing from the app has been sent to the account, and they're all missing. This has also happened on another IOS device, the only things that register are emails sent to the database, not the IOS photos. Any ideas if a) I can get them back, as they were photographe…
    am1980 38 views 1 comment Most recent by EmmaP November 14, 2019 4:06PM
    Hi there, I'm having issues with both app-scanned and emailed receipts not uploading or not uploading properly. Lots of receipts haven't been recognised at all, some suggest it can't read the attachment, some seem to just have disappeared... I've no idea what's going on but it's making doing my VAT return a bit of a nightmare!!! See the attached …
    TGW 43 views 1 comment Most recent by AlexL November 13, 2019 5:06PM
  • Hi guys, Just created a new business on Wave. And ive been through and customised invoices etc. Even sent some invoices, however the dashboard page is still stuck on the welcome page. "Where do you want to start?". Is there an easy way to disable this and get back to the regular dashboard?
    tomgriffithscreative 51 views 2 comments Most recent by tomgriffithscreative November 9, 2019 10:37AM
  • Hi, we exported a CSV file of our financial statements, added some additional tabs, saved and closed the file. When we re-opened the file, the financial statements and other tabs got deleted, except for one (which had our notes to our accounts) - the tab was renamed to the name of the file. We don't know what happened! Could you tell us how we …
    MAPZW 25 views 2 comments Most recent by MAPZW November 1, 2019 4:57AM
  • My purchase - bills is totally blank, can help me out..? (Image)
    REDHOLMES 37 views 10 comments Most recent by ConnorM October 31, 2019 6:33PM
  • You've got to please work on your date conversion/readability. Since you've switched off support for Europe, I have to manually import CSV statements from 4 different banking institutions, which is painful enough. But I've only just realised that your G Suite import plugin is not capable of reading dates correctly. That's a major issue because it …
    nadworks 20 views 2 comments Most recent by nadworks October 27, 2019 9:48AM