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Discussion List

  • Hello, I added a transaction for $142.97 (Accounting > Transactions), marked it as reviewed, and then deleted the transaction. Even though the transaction was deleted, it is impacting the ending account balance (Reports > Account Balances). (Image) When I select the account name on that page (Reports > Account Balances > Checking Ac…
    NickM 55 views 7 comments Most recent by QaisE April 9, 2020 7:49PM
  • Hi. I am able to sign in, but cannot access or open any invoices. Could it be my browser or is it my operating system ?
    Howie 17 views 7 comments Most recent by QaisE April 9, 2020 7:38PM
  • Has anyone else noticed this issue? Before the upgrade, I could punch one expense after another in the Transactions section no problem. Now, for EACH expense I input, each time I click the CATEGORY drop down box, I can count to 4-5 before I actually see it load. This has significantly increased the amount of time it takes to enter my expenses. Wo…
    KRepair 8 views 0 comments Started by KRepair April 9, 2020 7:38PM
  • Has anyone else noticed this issue? Before the upgrade, I could punch one expense after another in the Transactions section no problem. Now, for EACH expense I input, each time I click the CATEGORY drop down box, I can count to 4-5 before I actually see it load. This has significantly increased the amount of time it takes to enter my expenses. Wo…
    KRepair 8 views 0 comments Started by KRepair April 9, 2020 7:38PM
  • When trying to access waveapps.com, I get the following message that my IP address has been banned:(Image)
    PaulRP 13 views 0 comments Started by PaulRP April 9, 2020 6:55PM
  • Error 1006 Ray ID: 581664371804f571 • 2020-04-09 18:46:32 UTC Access denied What happened? The owner of this website (www.waveapps.com) has banned your IP address xxx.xxx.xxx.xxx
    eposbridge 8 views 0 comments Started by eposbridge April 9, 2020 6:47PM
  • Hi everyone, I have noticed over the past month or so that the ESTIMATES page doesn't seem to load properly for me. It doesn't show any estimates (not old, not new). It used to fix itself after a few page refreshes. Today though, its been frustrating. No matter how many times I refresh the page doesn't load properly and no estimates show up. Eve…
    khianey 44 views 3 comments Most recent by EmmaP April 8, 2020 6:38PM
  • Receiving the following message: "Could not update business information in current state." No idea what this means, please advise?
    Thearlybird52 63 views 3 comments Most recent by EmmaP April 8, 2020 6:27PM
  • Great system. I can produce my customer statements, but clients cannot print them as they appear to be html? Comes up great but I can't find out how to tell my customers to print them
    Fletch 26 views 3 comments Most recent by EmmaP April 7, 2020 6:20PM
  • How can i enter the invoice send date in the transaction when using Accounting>Transaction>Add income Eg. I have received payment from my customer on 3 Mar 2020, But the original invoice date is on Dec 2019, This make unclear statement when creating financial year end report for 2019(Previous year) Fyi, I have many invoices, i didn't crea…
    Rajesh 15 views 1 comment Most recent by ConnorM April 1, 2020 5:36PM
  • How to add authorized signature on dropping off hire goods is there a plug in i can use or what is there best way of doing it off my phone
    jonidisco 13 views 2 comments Most recent by jonidisco March 30, 2020 8:16PM
  • Hi I created a set of liability accounts for my regular suppliers ... when I receive a receipt or invoice from these clients I add these to the respective account. When I make payments from my bank - I then credit the account. I have a similar structure for my receipts - I receive money from Credit Cards, Cash, and a few payment app and barcode …
    CamJustCam 43 views 14 comments Most recent by ConnorM March 30, 2020 7:51PM
  • Hi, A customer overpaid on his invoice and I would like to apply the overpayment to his other invoices. The payment was made by credit card so wave is not letting me edit the transaction. I can't even delete it and then enter it on my own. Any ideas? Thanks!
    Mrm____lv114 12 views 1 comment Most recent by ConnorM March 30, 2020 6:08PM
  • Everytime I try to prepare some new invoices and access the invoices page I am confronted with a full page sign saying; " Something is broken on this page Our technical team has been alerted and is working on a solution" (Error code: 545c7ad4f4954e95bc48d41ce94124a8) This has happened for the last 5-6 day and is becoming a real problem f…
    susanwhillas 15 views 1 comment Most recent by Kristian_G March 26, 2020 7:54PM
  • Hi, just started to use Wave recently but still with old layout, how to upgrade to new layout?
    Daryl_76 15 views 4 comments Most recent by QaisE March 26, 2020 7:30PM
  • It appears that I have receipts sitting in the Processing column dated back to the end of August 2018 and when I click on one it says “Unable to sync, tap to retry” . Two receipts say ‘Processing’ in orange. The rest are ‘Queued’. They don’t appear to be going to the Ready column where I have receipts dating back to January 2018. I have entered th…
    Thaipissed 627 views 10 comments Most recent by JessG March 24, 2020 6:22PM
  • I have just started with the Wave accounting system and have run into trouble adding the transactions manually. When I read the manual on how to do this it shows a box on the left hand side where you can add the date, amountsand all the details etc. On what I am working with I do not get this box... help?
    ShiNor 15 views 6 comments Most recent by BarsinA March 24, 2020 5:39PM
  • Hi - Its seems that when I export a complete data set from Wave it does NOT include a file of "Products and Services". Is it possible to do this any other way? Thanks for any guidance...
    Ange_P1357 230 views 2 comments Most recent by alfabloodtype March 18, 2020 7:05AM
  • i know that there is data export for all transaction in Excel or CSV file. How then do i import data from Excel or CSV file onto Wave?
    asri 28 views 6 comments Most recent by BarsinA March 17, 2020 7:18PM
  • I created by mistake some taxes that I don't use, and was able to delete them in the Sale taxes Setting page. However, when I edit some invoice, they still appear in the dropdown list when choosing the taxe to apply, which can be very confusing. How to delete them definitely ? Thank you !
    Maurice 14 views 1 comment Most recent by JamieD March 17, 2020 7:03PM
  • I had a full day work ,tried to question how i can set better my accounts as i run a b and b and all of a sudden all my work and settings had gone .
    mariosa 16 views 1 comment Most recent by BarsinA March 17, 2020 4:31PM
  • Hi there! I am completely new to Wave, i previously used Xero accounting. So I am still getting used to Wave and learning my way around it.. Here is where my issue comes in, I have done a lot of transactions on Xero before I switched to Wave, I have a lot of "unfinished" business on Xero, but would rather just use Wave .. So, can I imp…
    JoleneB 45 views 3 comments Most recent by BarsinA March 17, 2020 3:59PM
  • Hello I am looking to delete items I have added in error and contacts that I have duplicated. Anyone have any idea? Thanks!
    Cherylsseniorcare 699 views 3 comments Most recent by JordanD March 11, 2020 6:27PM
  • Is anyone else facing complete slowness on Wave Apps online for the past 48 hours? It is total unusable.....
    elyas786 193 views 9 comments Most recent by ConnorM March 11, 2020 5:16PM
  • Hello, I have a Canadian business dealing is USD with only Canadian and US customers.I had my account set up through Stripe, but I would like to have it run solely through wave and have disconnected from stripe. Everything I've read says for a Canadian or US business you do not need to use stripe but my account will not let me take credit cards wi…
    Kiana 20 views 1 comment Most recent by ConnorM March 11, 2020 2:46PM
  • The last several weeks, we have been getting Cloudflare 1016 DNS Origin errors frequently when trying to access WaveApps. It is not our network, because when the error occurs it also happens on our mobile phones using LTE. It usually resolves in a matter of minutes, but is quite annoying and worrisome that our clients who are trying to pay may a…
    csf97 26 views 1 comment Most recent by AlexL March 10, 2020 10:05PM
  • When looking at Wave a few weeks ago, I found, under Reports, functionality that allowed a download in a CSV file of all the data loaded against each customer - I can no longer find this functionality. Is it still available?
    paddyf 17 views 1 comment Most recent by ConnorM March 10, 2020 5:45PM
  • So these phantom transactions are showing up in the new Payments by Wave Account. They do not match with any deposits (with or without merchant fees). I don't know what they're connected to or where they came from. (Image)
    Revival_Renovations 25 views 1 comment Most recent by EmmaP March 9, 2020 5:13PM
  • I'm trying to approve an invoice and keep getting an error message saying "Oops! There was an issue with approving your draft. Please try again." I've tried clearing my cache, restarting my computer, changing the currency (read that in an older post with the same issue), straight to save and send, from the draft screen and browser is up…
    Ashleigh 102 views 6 comments Most recent by EmmaP March 6, 2020 2:28PM