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Discussion List

  • Dear all, Thank you in advance for your time. I am new at WAVE and probably this was already answered. I would like to know if there is any way possible to have several subtotals while uploading the information of Receipts inside the Purchases tab. Normally, in a regular paper Receipt (Purchases), I have some items that are taxables and other n…
    jdelbarrio 17 views 1 comment Most recent by BarsinA June 1, 2020 6:43PM
  • How to take printouts of Bills/Invoices and journal Entries
    Krishantha 18 views 2 comments Most recent by Krishantha May 27, 2020 12:57AM
  • After the update it seems like the bank account was not connecting for a long time, now its connected, but its showing a balance of 21, 000 in my account as opposed to the actual amount of 9, 000 . This is messing up my reports as it's reporting more than whats actual there. I have checked the reconciliation and it seems to be good. Any direction …
    CheerForceJets 19 views 1 comment Most recent by ConnorM May 26, 2020 7:24PM
  • PR1PR1
    How do i know if my bank statement was uploaded already?
    PR1 13 views 1 comment Most recent by ConnorM May 25, 2020 8:14PM
  • While in the process of migrating my billing & payments from Square, I am having trouble setting-up Payments in Wave. I have an error message asking to contact customer support but I have been unsuccessful to reach someone despite many attempts. Today, I got an email where they said my request will be transferred to the relevant (?) department…
    Delph 19 views 1 comment Most recent by BarsinA May 20, 2020 7:28PM
  • When i generate a profit and loss income statement report on 28 june 2019, it shows me an uncategorize income of -$25 When i click on that uncategorize income of -$25, no transaction shown up for it i had also filtered all account transactions, and can't see any transactions on 28 june 2019 i am pretty sure it is somekind of bugs? what should i…
    AussieAussie 29 views 3 comments Most recent by AussieAussie May 19, 2020 11:18PM
  • Recently completed a project where we needed to get a bunch of stuff from Home Depot. After we were done, we returned the extra, unneeded items. Uploaded both the initial receipt as well as the return receipt. They're done processing however I an unable to post the return receipt once I correct the total amount to a negative number (returned items…
    Treasurer_FirmBase 19 views 1 comment Most recent by JessG May 14, 2020 7:33PM
  • My bank uses and since April 15 I have not been able to import any transactions. I deleted the connection and upon attempting to reconnect, I get an invalid credentials error. I've tried numerous times over the past 2 weeks and cannot get it to connect again. I can successfully log in to my bank account trough their site, but wav…
    mickleford 20 views 2 comments Most recent by ConnorM May 12, 2020 2:42PM
  • Good Day, I would like to export my list of Products and services into excel or just get a print out of them. There is no option that I can find that allows me to do this. Is this possible? Regards Darren
    DarrenNock 23 views 3 comments Most recent by DarrenNock May 6, 2020 10:16AM
  • I'm not able to import Etsy transactions into a new business. I opened a new Wave business, but need to integrate the same Etsy account that I was using for a previous business (started a new partnership in 2020, existing Etsy business will be part of it). I'm not able to import old Etsy transactions into the new Wave business. It will only impo…
    cait 29 views 1 comment Most recent by Kristian_G April 30, 2020 7:49PM
  • I missed a digit when typing in my direct deposit info. I’ve fixed it now but my first payment was sent somewhere else. Is there a way to get it back?
    AdamS 23 views 1 comment Most recent by EmmaP April 29, 2020 7:44PM
  • Hi Guys, For some reason the tax report isn't reflecting any of my 15% VAT payments on my purchases. All my bills are subject the 15% VAT but nothing reflects. . . Any suggestions?
    Hugo121 24 views 4 comments Most recent by Kristian_G April 28, 2020 7:30PM
  • when i log into my wave account, my dashboard loads , but when i click on " create invoice" it tries to load and doesnt . I need it to work ASAP. Thanks
    BernadetteRicci_71 26 views 3 comments Most recent by ConnorM April 22, 2020 3:12PM
  • Hi there, I have found an issue in the system. When I upload a receipt and manually add the amount of tax (VAT) it works but as soon as you edit the receipt (from transaction menu) it removes it from tax and in the reports it doesn't count it. The following images show the problem: * There are couple of tax categories * If I select a category i…
    Leea 21 views 9 comments Most recent by QaisE April 21, 2020 7:10PM
  • I've been trying to use the upload a statement function since the 11th. (I had successfully uploaded a statement the previous day.) I've tried on different companies. I've tried different statements - ones in the identical format of the one that I successfully uploaded. Every time I try, I get the "We’re in maintenance mode" message. I s…
    David_Mark 19 views 1 comment Most recent by BarsinA April 17, 2020 7:08PM
  • Good Day We are new to Wave - and would like to be able to download a summary of all the transactions (income & expenses) we made in a PDF format, BUT showing the VAT amount as well. I am only able to see the list of transactions made, but not able to download this information. We want to send it to our bookkeeper. Kind Regards Kobus Coetzer
    Kobus 18 views 1 comment Most recent by BarsinA April 17, 2020 7:04PM
  • Hi Wave team, I've uploaded 3 invoices and they still haven't finished "processing". Usually the processing takes max, a minute or two. These have been processing for about 3 hours now. Please advise. See screenshot below. (Image)
    Stephen_QQ 24 views 2 comments Most recent by Stephen_QQ April 17, 2020 9:44AM
  • I got receipts that are stuck for weeks in processing status. How do I get rid of them?
    Madeja 1.3K views 31 comments Most recent by supakdee April 17, 2020 12:30AM
  • Been receiving waveapps emails asking to login to keep using the service even though I've been using it monthly. The links redirects to and my AV blocked it as suspicious site: This web site has been reported as suspicious. We recommend that you do not visit this web site.
    Unies 167 views 5 comments Most recent by BarsinA April 13, 2020 9:12PM
  • How do I connect 2 Etsy shops? I tried to find a zapier for my second shop but I didn't find any zapier connections to Etsy. The first one has connected already trough the integration panel.
    Sandra_T80 25 views 1 comment Most recent by BarsinA April 13, 2020 8:49PM
  • Good day. While posting transactions today, I was not able to pull up the categories from the drop down. I even logged on different devices but to no avail. On another note, did the layers for the drop down change? While viewing in phones in portrait mode, the transactions are a layer above the categories pop-up/choices. I have to switch to…
    Jomz 125 views 20 comments Most recent by BarsinA April 13, 2020 7:21PM
  • I can't login to the website, and my customer can't pay with CC. Is there an issue with your service?
    ComputerGuy 11 views 0 comments Started by ComputerGuy April 10, 2020 2:20PM
  • Hi Team, When I use a Sales Tax which is not recoverable it doesn't show up in account transactions or reporting. Please advise. Sales Tax setting - not recoverable (Image) Sales Tax is recorded Sales Tax is not seen in account transactions. (Image) Sales Tax is not seen in reporting.
    Stephen_QQ 20 views 0 comments Started by Stephen_QQ April 10, 2020 1:48PM
  • Hi everyone, I am having trouble migrating to a new Wave account through wave connect / google sheets. Specifically with uploading "products" and "customers", so I thought of a workaround. What happens if I upload "invoices" to a new account (through wave connect) without uploading "products" and "cus…
    Panagiotis 34 views 2 comments Most recent by Panagiotis April 9, 2020 9:54PM
  • Dear Admin Team, (Image) I got banned my ISP's IP. I didn't do anything. I just using waveapps for my business. Maybe someone attacked your website from same ISP. But it's not me. I need to access my waveapps. Please grant access me Please.
    PyayThein 199 views 12 comments Most recent by Talmadge April 9, 2020 8:41PM
  • I normally handle all my invoicing from home for my business. I've logged on at my business before with no issues. Today I tried to and it says "ACCESS DENIED - The owner of this website ( has banned your IP address (74.###.###.###)" Does anyone know why this is or how to get it resolved?
    RNVLMA 28 views 2 comments Most recent by RNVLMA April 9, 2020 8:31PM
  • A client has tried to pay the invoice I sent them via Wave, but after entering their payment details and submitting, the page just hangs indefinitely. I do not see any declined payments, and the client's bank sees no attempted payments.
    ATepfer 110 views 4 comments Most recent by RNVLMA April 9, 2020 8:25PM
  • Attempting to navigate to is resulting in the following error: Error 1006 Access denied What happened? The owner of this website ( has banned your IP address (X.X.X.X). I was not unable to access the site earlier this morning (404 error, then 503 error) and I was following up after several hours and now receiving thi…
    RogueCL 15 views 1 comment Most recent by AmandaK April 9, 2020 8:05PM
  • Hi, I also got my IP address banned. It is a Comcast connection. At first there was a 503 service interruption. Then later when trying to login I get IP banned notice, I rebooted router and machine but still have it.
    MyWebMkt 25 views 3 comments Most recent by AmandaK April 9, 2020 7:54PM
  • My latest invoice issue last week was not delivered even says sent. I tried to send it again, it shows sent but it is not delivered.
    Costas 15 views 1 comment Most recent by NicoletteB April 9, 2020 7:51PM