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Discussion List

  • Hi I just had an invoice payed by credit card and wave created a transaction with the incorrect payment date. The invoice date was the 21st July and it was payed on the 21st July, but the transaction that wave created has the payment date as the 20th July. I can't edit or delete this transaction. How do I fix this? Thanks, Fiona
    Fiona 19 views 3 comments Most recent by Alexia July 24, 2018 9:02PM
  • Ok, I just had to edit the amount of an expense I had entered recently because my bank takes a couple of days to move "Pending Transactions" to the normal transactions section (presumably this happens when the Vendor has "banked" their money; anyway, with foreign transactions, this can sometimes alter the amount slightly + only…
    cyphix333 9 views 3 comments Most recent by Alexia July 24, 2018 8:49PM
  • After saving postings in journal transaction the (debit/credit) pair splits and moves around. Very annoying and difficult to work with. Does anybody know what to do to solve this problem?
    FOMM 2 views 1 comment Most recent by Alexia July 24, 2018 8:24PM
  • I’m having some trouble attaching a social web business account for the stripe credit card payment that I have received from a customer. It’s been payed in but as I don’t have a business web address or a social account to attach stripe won’t let me set up completion of the payment to my bank account? Any help or a direct line to wave customer supp…
    Rust87pato 14 views 1 comment Most recent by Alexia July 24, 2018 2:33PM
  • Hi Alexa. Thanks for your reply suggesting I clear my cache as a way of refreshing the dashboard so that it reflects payments received. Up until now I haven't experienced any problems, so just to be clear, this is a new issue for me. I've cleared the cache and logged out and back in again, and still new payments are not being reflected in the bar …
    Chantal_Omodiagbe 145 views 6 comments Most recent by Alexia July 24, 2018 2:25PM
  • Hi I added new e-mail address and set it to primary, now I can not login with old e-mail address even if I reset password. For new primary e-mail address I can not reset password as I do not receive password reset e-mail. Please help.
    tradelane Closed 15 views 3 comments Most recent by Alexia July 23, 2018 3:09PM
  • Hi I have just hired an accountant, and trying to add him as a collaborator but he can't seem to view my bank balance which is obviously a requirement! Anyone know anyway to get around this? Thanks
    martlant7 6 views 2 comments Most recent by martlant7 July 21, 2018 4:50AM
  • Hello People, I started using wave recently to upload backlog transactions and it has been great. However, it started requesting an error message ( Wipeout! Request has been terminated Possible causes: the network is offline, Origin is not allowed by Access-Control-Allow-Origin, the page is being unloaded, etc.). With this, i am facing hard time…
    jscfinance 41 views 5 comments Most recent by Alexia July 20, 2018 7:20PM
  • Does the wave software have a place to enter trade and supplier prices, i have already entered my sale prices ?
    Paul_Riddick 16 views 6 comments Most recent by Paul_Riddick July 20, 2018 3:12PM
  • Error message when updating or creating bills. asks me to try again later. it's been 1 week now.
    Cecile1majed_ 13 views 7 comments Most recent by Alexia July 20, 2018 2:34PM
  • just today the INVOICE command takes me out to the sign in page ?? whats going on??
    haddadfamily_jordan 19 views 4 comments Most recent by Alexia July 17, 2018 8:45PM
  • Hi , How do get duplicate my account data. Thanks Hamid
    hamidkhan 8 views 1 comment Most recent by Alexia July 17, 2018 7:55PM
  • Hi I had a payment made on 7th july by credit card - it’s still hasn’t appeared in my account ???
    JoRyder77 5 views 3 comments Most recent by Alexia July 17, 2018 7:03PM
  • While save an estimate in wave, its redirecting to the page recuring invoice automatically.
    SiriTech 146 views 3 comments Most recent by Alexia July 17, 2018 2:55PM
  • I have set a tax called Reverse-Charge as zero (0%) in Sales Taxes. But when we try to select this as a tax on transactions it does not come up as an option to select. We would like to use this as workaround so that we can use it for the Reverse Charge mechanism whereby it will give us a total amount on the Sales Tax Report and from that we can q…
    elyas786 120 views 5 comments Most recent by Alexia July 16, 2018 8:47PM
  • eiseis
    Anyone know how I can get this fixed and fast?
    eis Closed 14 views 1 comment Most recent by Alexia July 16, 2018 3:54PM
  • Hey there, I have a shared bank account for my business and my personal things. Assuming I push all the receipts in my business account, including the personal ones, there is an option to reflect the expenses on my books as personal, not contributing to my business expenses, as explained here: https://support.waveapps.com/hc/en-us/articles/20862…
    imaginator 38 views 3 comments Most recent by Alexia July 13, 2018 3:00PM
  • I'm just getting my feet wet with Wave and cannot find the P&L report on the reports page. Seems like this one should be the most important (Image)
    Tiffanyshop 1.5K views 3 comments Most recent by Alexia July 13, 2018 2:15PM
  • I charged a customer $975 on July 5 but I just saw that a mysterious refund happened on July 9. Any idea where that refund came from? I don’t think I did it. Please help.
    CCCR Closed 15 views 1 comment Most recent by Alexia July 12, 2018 2:00PM
  • it has been working all this time since i started using it about 3 months ago but since yesterday been getting an error 502
    ioriten 17 views 1 comment Most recent by Alexia July 10, 2018 8:00PM
  • I had to start my business with a personal account and now I need to record the personal transaction so that they don’t effect the balance sheet
    agentvenay 4 views 1 comment Most recent by Alexia July 10, 2018 7:45PM
  • This discussion was created from comments split from: New user - Beginning Balance issue.
    System 82 views 7 comments Most recent by bernieled July 9, 2018 8:26PM
  • I have two Cash and Bank accounts, one called business and one called personal CC. (Image) Selecting category "transfer from bank.." to "personal credit card" like this: And this happens in the transaction overview: (Image) Why both the credit and debit?
    Henrik 16 views 2 comments Most recent by Alexia July 6, 2018 7:01PM
  • When someone pays by credit/debit card via wave built in payment method the transaction pops up under accounting with a wave fee also. Then a few days later a strip payment gets imported as it comes into bank and I just delete them from transactions accounting page. Is this a good method?
    snappyfish 24 views 1 comment Most recent by Alexia July 6, 2018 3:49PM
  • My Waves dash board has done something funny and is coming up with a sign that says " sorry there was an error with the server, please try again later". I am still able to connect to my bank and get the latest data, but then when I go to transactions, the page is completely disformed and i am unable to allocate payments.
    Divetek_01 12 views 3 comments Most recent by Alexia July 6, 2018 3:22PM
  • **invoices email not delivered it is not going to the said email it is marked for **
    UCMAScanningVale123_ 48 views 2 comments Most recent by Alexia July 5, 2018 2:05PM
  • Hi All, I’ve got an issue I didn’t have last year. My rent expenses are not showing up in the income statement, accounting part. They only start showing from September. If I go into transactions they show there from April. All have been verified & I’ve even tried reuploading my statement too. :(
    Toggle 19 views 1 comment Most recent by Alexia July 4, 2018 6:19PM
  • The customer inv was paid viewing the payment transaction shows the amount was paid to the correct invoice, but the payment does not reflect on the account as paid
    miriamjean700 23 views 1 comment Most recent by Alexia July 4, 2018 3:40PM
  • Does anyone has encountered the same issue? I only keyed in invoices manually into WaveApps without any import from anywhere. I discovered that some of my invoices had duplicated entries into the sales and receivable accounts when I generate General ledger reports. It has thus inflated my sales volume and P&L. Upon investigating the detail ent…
    Angel 4 views 3 comments Most recent by Alexia July 4, 2018 3:37PM
  • Hi, I am trying to reset my bosses password for him, however the email isn't getting sent to his inbox. I have checked his spam and junk mail and there is nothing in there. Can someone please help
    KatMack22 20 views 1 comment Most recent by Alexia July 4, 2018 1:58PM