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Discussion List

  • Hi Wave, May I ask if there's any issue with bank feed recently? My bank account have had trouble fetching for feed for about 10 days now, and I have been trying every 2 days. I have tried editing the credentials by rekeying the credentials again as stated in the support page, but it still doesn't work. The error message showed _Your bank's w…
    mfda 71 views 2 comments Most recent by Alexia September 11, 2018 6:33PM
  • I am getting the message that wave accounting needs the credentials to get into my bank account. I insert the credentials (several times) and still doesn't recognize them.
    analuciacano 19 views 4 comments Most recent by analuciacano September 11, 2018 4:48PM
  • This discussion was created from comments split from: Sept. 7-10 2018: transaction import issues for receipts, bank connections, CSVs.
    System 31 views 3 comments Most recent by JUribe September 10, 2018 6:09PM
  • Usually when a customer pays me, the money comes out of their account immediately. This time, it has been four days and the money is still in their account and I still have not been paid. They had received a confirmation that it was paid though
    mcdougallcn 19 views 3 comments Most recent by Alexia September 7, 2018 5:38PM
  • Hi, I'm not sure if I did it correct but I've few invoices with date of 1/October and they don't show up on dashboard as "Invoices payable to you" in any period but if I change the invoice date for yesterday they works fine. Is this correct or it's a problem?
    Escobar 81 views 1 comment Most recent by OrionsBelts September 6, 2018 7:46PM
  • New to wave. First invoice went out, paid it via credit card on wave payments, money will take two days to hit account, I ship my products, wake up next day... they refunded the credit card holder, he disappeared and got thousands of dollars worth of product for free. Wave account management isn't responding to me at 72 hours. anyone have suggesti…
    tblanx 17 views 1 comment Most recent by Alexia September 5, 2018 8:43PM
  • Hi there! I have had no problem setting up wave invoicing from here in Switzerland, but I'm getting nowhere with connecting bank accounts, downloading bank statements or collecting receipt information. Does anyone else have problems like this? Is it that Wave can't cope with other currencies of languages? I have sent a request for help but solar h…
    GillianInsideOut 541 views 1 comment Most recent by Alexia September 4, 2018 6:13PM
  • Hi everyone, I had two Wave account logins, one for each of my business email addresses to keep them separate. I later thought it might be easier to consolidate and tried to link via the connected accounts section of the profile page. However it did not work out, and now I can no longer login to one of my profiles. Has anyone experienced this or …
    miles 298 views 5 comments Most recent by Alexia August 31, 2018 7:34PM
  • Hi there, I'm very new to wave and I'm struggling with the receipt details. The only thing that gets recorded is the date. All other fields remain empty. I am in Switzerland so receipts are in German, but Wave allows me to choose my currency as CHF (Swiss francs). Do I need to fill in all details for every receipt? I love the invoicing part of the…
    GillianInsideOut 18 views 1 comment Most recent by Alexia August 31, 2018 7:28PM
  • Hi, my computer crashed that had my quickbooks on it. I was able to download my last back up onto a zip drive but thats it. Can I transfer my customer list and their past purchases to WAVE?.
    BMAC 12 views 1 comment Most recent by Alexia August 30, 2018 7:57PM
  • I'm having trouble with one of my invoice. i cant seem to update new payment into it. Decided to delete it however failed to do so. Please help me with this as it's messing with my accounting for more than 2 months!
    sarah91 358 views 1 comment Most recent by NopDesign_Connor August 29, 2018 8:46PM
  • Why I cannot access my accounting software from my office, I can access it from home, but all my work is done in office, my office work is down for last two days, I think I will have to switch back to old account software from wave, too much problem with the net and unnecessary access restrictions.... relay damaging my business a lot....
    Cetustone 38 views 4 comments Most recent by Alexia August 29, 2018 8:06PM
  • I don't seem to be able to export from the reports area as PDF, any ideas?
    Marycross 48 views 1 comment Most recent by Alexia August 28, 2018 2:12PM
  • I get this error.... InvalidArgument Header value contained an open quoted span. response-content-disposition attachment; filename="Estimate_180821 Lash Construction 1" x 25' roll Ceramic gasket._2018-09-20.pdf" 33EDC34CA0F9498B 8DlKpzIJgEvHx6A2JMq1c5ATuccc6SbxXA0FZfdOTf/Kok1VxVBiHTSRRxfMafiwKlIi5Mz371Q=
    devillierselectric 15 views 3 comments Most recent by Alexia August 22, 2018 3:11PM
  • I really love the Invoice app, but lately it's becoming very slow to use, especially when adding items to the invoice. How can this be fixed short of getting a new phone (everything else on my phone works at normal speed)
    Zikri 12 views 1 comment Most recent by Alexia August 21, 2018 8:18PM
  • ToaToa
    Hello. My receipts have notnprocessed after 3 days?
    Toa 28 views 8 comments Most recent by Alexia August 21, 2018 6:59PM
  • I posted several receipts using Android over 12 hours ago, and although they are showing up in the Receipts screen, most of them are not showing in the Accounting Transactions so balances are not changed! Eg receipt image 200f67a4-c242-45b4-8176-2208ba75203c @Alexia could you please let me know what is wrong and how this can be resolved, since is…
    m1cr0ch1p 210 views 12 comments Most recent by Alexia August 21, 2018 6:11PM
  • Hi When I signed up I made an error in my email address .. as a result I now have a primary email address that is not my email … I have since entered the correct email address as my secondary email address however I am unable to delete my (wrong) primary email address as both addresses are unable to be verified as a verification email will be sent…
    Demacdave 42 views 3 comments Most recent by Alexia August 21, 2018 6:04PM
  • VonVon
    Bank transactions that were imported late in July for the month of May show in transactions but not in reconciliation account.
    Von 8 views 1 comment Most recent by EnsignBellaRo August 20, 2018 3:50PM
  • Hi, I am trying to export my data for backup purposes. Export went OK for one company, but when I swap to Personal account and press settings, I get a page with error 403 and a wipe out message saying I don't have permission to that page. Anyway to fix that? Thanks
    barryt 214 views 3 comments Most recent by EnsignBellaRo August 20, 2018 3:44PM
  • When i send an estimate or invoice it gets delivered from another account even though i'm signed into one. Example: signed into wave acct [email protected], email received by client from [email protected] PLEASE HELP
    SurrealDecor16 14 views 1 comment Most recent by Alexia August 17, 2018 8:49PM
  • It keeps happening the whole time. what can be wrong? (Image)
    LoynamCA 42 views 3 comments Most recent by Alexia August 17, 2018 5:33PM
  • Hi All, I've recently slimmed down the expense categories but when I use Wave mobile, ALL the categories are still showing. Any tips on how to just have the few expense categories i've created to show up? Thanks!
    ariana 9 views 1 comment Most recent by Alexia August 17, 2018 2:30PM
  • (Image)
    LoynamCA 8 views 1 comment Most recent by LoynamCA August 16, 2018 7:37AM
  • I just deleted 8 transactions accidentally. Now when I try to add them back in either by importing a file or as a journey entry, Wave won't let me.
    Bookamat 27 views 7 comments Most recent by Alexia August 15, 2018 5:32PM
  • Hi, my email has crashed and it takes more than a week from our service provider to get support, however, I have to access Wave all the time. I reset my password this morning, however the password does not work. I've clicked on the "forgot it" but obviously I wont be able to access the email as that mailbox is down. Is there any other…
    Mymoena 4 views 0 comments Started by Mymoena August 15, 2018 12:08PM
  • I either don't see an option or am overlooking the way to get rid off the decimal place on invoices for currencies which don't have fractional monetary units (VND for example). Is this currently possible? Any help/insight would be appreciated. Thanks
    annoyed 8 views 1 comment Most recent by Alexia August 14, 2018 7:08PM
  • Hello! I reported this issue yesterday directly to Wave, but wondered if anyone else is having the same problem. As of 8/10 we are having problems adding products/services to invoices using the web interface. We have only three products. When creating or editing an invoice and clicking "Add an item," all three products show up in the pop…
    HandymanHeadlee 53 views 2 comments Most recent by Alexia August 13, 2018 7:19PM
  • MSRMSR
    I was able to integrate with PayPal and import my transactions into a new bank account. But it seemed like a one time import. I don't see any way to do another sync without importing the transactions into a new bank account. Is this just a very limited integration and I should do the CSV export from PayPal and then import into Wave. Or am I missi…
    MSR 184 views 12 comments Most recent by Alexia August 13, 2018 6:46PM