Sales & Invoicing

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  • Hi, I have uploaded a couple of receipts today onto my IOS app expecting that these would stay processing for a while and then show up as usual with the name of the supplier (read through OCR) and the amount. However this did not happen today. All the receipts came in blank (no name of merchant) and the amount remained 0. The receipts have all bee…
    matcas 12 views 0 comments Started by matcas March 18, 2019 8:15PM
  • oleole
    Hi There. Ive just printed an invoice out and its so small I can't even read it. How do I make it bigger before I send to client?
    ole 20 views 1 comment Most recent by Ryan_W March 18, 2019 8:08PM
  • In my Profit and Loss Report, I have both bank transactions and invoices that are manually entered as "client- income" showing up twice, and therefore doubling my income. How do I link these when I manually mark an invoice paid so they don’t appear twice? In other words, what is the best approach to manually marking invoices paid when they are als…
    Rachellh123 25 views 1 comment Most recent by Ryan_W March 18, 2019 6:42PM
  • I receive payments for which no invoice has been raised. How do I generate a receipt for this?
    wbanz 20 views 1 comment Most recent by alexlewiszarkos March 18, 2019 6:20PM
  • Is there a way to get an email when final payment is due?
    Laurie_6425 9 views 1 comment Most recent by Zoe_caff March 18, 2019 5:12PM
  • Hi Guys, Wondering how we can integrate or merge invoice payments which we submitted as Cash on Hand to reflect E-Transfer payments which we received directly to our bank. The payments are showing as duplicates for our Sales and causing a conflict with our imported bank data. We don't want to delete the invoice or e-transfer payment and not …
    sixlabel 23 views 1 comment Most recent by Samd March 18, 2019 3:01PM
  • Hi Wave, Is there a way to let my sale agent to view& edit only his own quotation or invoice? Admin can manage all quotation and invoice. But sales agent can only manage his own quotation and invoice.
    Veeco 16 views 1 comment Most recent by Ryan_W March 15, 2019 11:43PM
  • Hi there, i have only a couple of customers that i invoice but each invoice i send to them contains the same items just with different costs attached and chronological invoice numbers for each client, How can i create templates for these, so i don't have to sit here and add 16 items in the correct order each week?
    bagger36 25 views 3 comments Most recent by JamieD March 15, 2019 4:32PM
  • Can anyone tell me hue king it takes to receive payment from stripe? I’ve received two payments and it’s saying a date I will receive in my bank but it’s over a week away...
    zoesblooms 15 views 2 comments Most recent by Ryan_W March 14, 2019 11:50PM
  • I am in the service industry and I had a customer pay me $25 over what the invoice is as a tip and now it shows I owe money back. I there a feature that can be added to the invoice?
    LisaDiane 19 views 1 comment Most recent by Ryan_W March 14, 2019 11:48PM
  • So each month a few customers get an automatic recurring invoice from me. Most pay by standing order, but one likes to use a credit card to pay. Each month he clicks the checkbox that asks if he wants to save his details to enable automatic payments, but still I cannot take automatic payments from him and it's beginning to annoy him. I use Stri…
    Mr_MELT 12 views 0 comments Started by Mr_MELT March 14, 2019 8:47PM
  • New to the software. I have issued my first invoice and received payment into my bank account (which is connected to wave) I acknowledged the invoice has been paid - which has accounted the income When my bank account synced it acknowledged the deposit My income is now showing the actual deposit, and the 'paid' invoice how do i eliminat…
    Soleinput 37 views 5 comments Most recent by JamieD March 14, 2019 7:10PM
  • Not sure how to get rid of it , I dont like the recurring invoices so im just going to create new invoicebut can't find where to delete my draft recurring invoice
    noboundariesvi 43 views 1 comment Most recent by amandak March 14, 2019 6:14PM
  • Hi everyone! My question is two fold: I do many invoices per client per month and they prefer to receive a monthly statement, in stead of each invoice separately. Is there any way to send bulk statements to all my customers with invoices outstanding? (At the moment I go to each client and send a statement - it takes forever...) Then, when I r…
    Melaniedv 18 views 1 comment Most recent by JamieD March 14, 2019 4:41PM
  • I wondered if you could help me find a way to mark invoices as paid without there being an actual income written on the account? The nature of our business means that we invoice our tutors for a commission for their private tuition work. These same tutors also get paid for other assignments direct through us. We tend to then deduct the payment…
    RachelAtkins50 28 views 0 comments Started by RachelAtkins50 March 13, 2019 1:50PM
  • Hi, I sometimes offer my clients a discount, how can I apply it on the invoice?
    zoesblooms 33 views 0 comments Started by zoesblooms March 9, 2019 9:47AM
  • Am from Dubai, am running an Technical Service business, for me project details is important to add in my Quote, Invoice, Receipts etc, But i didn't find options here.
    Mohan 22 views 1 comment Most recent by alexlewiszarkos March 7, 2019 10:36PM
  • Hi, i created some recurring invoices but chose 'Manual Send' as each month the amount to be invoiced will change slightly so i'll need to edit them first. I scheduled them for 'last day of the month' and today they show as Active, however I can't seem to find the 'Send' button anywhere and I have no idea whether they've been sent or not (they sho…
    ilz777 20 views 3 comments Most recent by alexlewiszarkos March 7, 2019 8:01PM
  • Hi there, is it possible to add info columns to Estimates and Invoices, for example, #Client Ref, #ETA, etc?
    Kesh 14 views 1 comment Most recent by alexlewiszarkos March 7, 2019 6:06PM
  • My credit card statement is dated the 3rd of the month. The transactions are listed from the 3rd of the prevous month, upto the 3rd of this month, with the total owed on the 3rd. The reconciliation page will only let me reconcile against the last day of the month. Am I missing something? How to reconcile against the credit card statement?
    philip456 16 views 2 comments Most recent by philip456 March 7, 2019 8:00AM
  • Hi, I typed "casual labout" instead of casual labour ..... how do I correct this? Thanks!!
    MarlyTagz 7 views 3 comments Most recent by Ryan_W March 6, 2019 10:28PM
  • oluolu
    When a recurring invoice is paid. What type automated invoice receipt does the customer receive can we customise it anywhere. I will like to send the customer an automated downloadable copy of the paid invoice via email. So in this scenario, a customer only receives one email on invoice generation day, which is thank you for your purchase an…
    olu 18 views 2 comments Most recent by Samd March 6, 2019 7:54PM
  • Hi Is there a way of just printing / export to csv a list of invoices with invoice number, Customer & amount? Thanks
    Matth 17 views 2 comments Most recent by Matth March 6, 2019 2:40PM
  • Is it possible to send the invoice to the customer by WhatsApp?
    Jayaraman 23 views 2 comments Most recent by Rahim March 5, 2019 6:23PM
  • I've been looking for an explanation for how to rearrange line items in an invoice. Could someone out there tell me how to do that or tell me where I can find the explanation? Thanks!
    smithiealum01 7 views 1 comment Most recent by Rahim March 5, 2019 6:14PM
  • Good afternoon, I am new to getting paid via Wave and was just wondering how long it typically takes to see payments show up in your bank account? A client of mine recently paid me (two days ago) but for whatever reason, I have not seen it show up in my account. Is this normal?
    cerebralmarketing 28 views 2 comments Most recent by Rahim March 5, 2019 6:11PM
  • TNYTNY
    The "Country" field of the vendor address is set on default by Wave on the invoice. How do I remove it?
    TNY 41 views 10 comments Most recent by Igor March 5, 2019 2:47PM
  • Hi, is there a way for my sales reps to only see the outstanding invoices section and not the entire transaction and reports section. I know the phone app just has the invoices but is there to only give a log in for the invoices mobile app and not the rest of the information. In summary, I want an easy way for my reps to see the outstanding inv…
    whitty99 7 views 3 comments Most recent by Ryan_W March 4, 2019 9:05PM
  • I sell my goods at a number of market stalls and receive cash and Square payments. What is the best way to categorise each market and the income from it? I was thinking with the cash I would deposit it into the bank account linked with Wave. Any thoughts or guides on integrating market stalls with Wave would be appreciated.
    Tommyp2 21 views 1 comment Most recent by Zoe_caff February 26, 2019 6:27PM
  • I've read you can't have a clickable link in the invoice its-self but rather in the message. What are the steps to make a hyperlink in the message? It has not worked for me. And is there a way to have the message reoccurring so I don't have to write the same message every time? Thanks
    Kevin619 16 views 3 comments Most recent by Zoe_caff February 25, 2019 10:51PM