Sales & Invoicing


Discussion List

  • Hi, I have a coffee shop and I have loads of customers. I do not issue any invoices for transactions. I need to record my sales in Wave. Could you please advise me if I can import sales data into Wave from iZettle? I want to track my sales by each item (i.e. how many lattes I sold). I am not really interested in the invoice feature of Wave.
    gyuzalamuzafarova 47 views 2 comments Most recent by Skafte July 21, 2019 8:16PM
  • Good day, I noticed that even though I input correct dates into my invoices and/or receipts for payments on those invoices, when I send out the invoice and receipt by mail, the dates are all wrong from what I have entered. I go back to my invoice drafts and the data is correctly entered there. Its becoming a nightmare for my records. Please help.
    AttorneyatlawTiffany 8 views 5 comments Most recent by AttorneyatlawTiffany July 19, 2019 8:43PM
  • I have an issue with emails that stopped delivering. The email function worked well for the first two months and on the third month only two of my invoices went through the rest just don't deliver. When I manually add my gmail account to the resend option then it is delivered immediately but as soon as I add the customers email then the email does…
    PEMS 18 views 3 comments Most recent by ChelseaK July 18, 2019 7:50PM
  • I am not able to find the answer to this in the help section, so hoping someone on here can help. My staff issued an invoice and taken the payment BUT against the wrong customer. When they did the invoice and had to select , they selected the wrong person. They paid by card. I can not delete it or do correction. Anyway I can fix this to show the s…
    Berdine 20 views 2 comments Most recent by Berdine July 18, 2019 8:13AM
  • Please add this to the queue, it is starting to become a headache. Thank you!
    deyamiraphotography 238 views 7 comments Most recent by AlexL July 17, 2019 10:06PM
  • Hello all, I have several clients that I invoice in USD. I note the payment in Wave and it does the conversion to Canadian income based on the exchange rate Wave uses for that day. However, when I deposit my client's cheques at the bank, often a few days later, I obtain a receipt for the actual exchange rate I got when the funds were deposited …
    Panama 40 views 2 comments Most recent by AlexL July 17, 2019 6:39PM
  • I am trying to open past invoices and they are just spinning and do not load. I have tried both Chrome & Safari(Image)
    dswabes 8 views 2 comments Most recent by Ryan_W July 16, 2019 1:02AM
  • I would like to include an optional fee to our invoices where a user if they elect to pay by credit card would be charged a credit card processing fee. If they pay the invoice by direct debit they would only have to pay the standard amount on the invoice. Is this possible with Wave invoices ?
    scott56hannah 41 views 2 comments Most recent by BENT_AND_BREE_19 July 15, 2019 12:58PM
  • Wave apps is really a great accounting system for sme s. However, can we get an option of downloading receipts?
    cerinah 16 views 1 comment Most recent by Hot_Glass July 15, 2019 8:51AM
  • BeeBee
    Good afternoon guys, I need some help please? I have my Square device connected to Wave and the transactions from daily sales are being sent to Wave x's 1000 - eg: a $51.00 sale is coming through as $5,100!!!! So today I had a ripper of a day with sales, but unfortunately they are all incorrect. Can this be rectified someway please? cheers Bee
    Bee 18 views 6 comments Most recent by Prettylashful July 12, 2019 5:22PM
  • I cannot remove the decimals in Pakistan Rupees, we don't use decimals here and can you fix it ASAP, I have seen posts from last year with the same issues and it's not resolved yet. Please put it on priority and solve it.
    PlanZcreatives 13 views 1 comment Most recent by Myron July 11, 2019 4:58PM
  • Two of the cities that we work in have sales tax, but they have a limit on how much they will tax. For example, one has a 3% sales tax per transaction, up to $500. So that means that the most a customer will get charged for tax is $15. When setting up the tax portion of the invoicing, it lets me put in the 3%, but is there a way to cap it? Otherwi…
    Alundvall 7 views 1 comment Most recent by JordanD July 10, 2019 8:25PM
  • Hi, I have been trying to set up my connection between Stripe and Wave to get paid for my Wave invoices. When I pay the invoice using the button on the invoice Wave records the payment and the user received an email saying the payment has been made but it never reached stripe so I don't get paid. I have no idea what I did wrong or how to change…
    gillwilson 40 views 1 comment Most recent by Myron July 9, 2019 6:17PM
  • Anyone else setup their payment account, but after that every screen you go to says its being setup on Waves end? Call them if not setup within 2-3 business days? I tried calling but it says to use Live Chat which no one is ever on? Starting to think Wave for payments wont be for my business if I cannot get support.
    Spindrift 14 views 4 comments Most recent by Myron July 9, 2019 3:55PM
  • Based in Australia. Some of you may have already worked this out, and would appreciate others experience. If I invoice a US client, I can leave the amount payable in AUD, or I can present it in USD. If left in AUD, is this generally ok payment wise ? Would Stripe just transfer that amount (less their international fee 2.9% + 30c), and that would …
    Hot_Glass 16 views 0 comments Started by Hot_Glass July 6, 2019 6:08AM
  • Is there a way to pull the address a customer has entered when paying an invoice so I can use it to ship? Right now unless I physically add an address myself to a customer file I never see any address or shipping info for my customers. Isn't there a way to just see the address they entered when paying the invoice online? My customers info is alw…
    Turquoiserocks 10 views 1 comment Most recent by Hot_Glass July 5, 2019 9:48PM
  • Hi all, new Wave user here, and have been perusing the community forum topics here with interest. It seems Wave is not perfect, but what software is !! :smile: Anyway, very poor response to emails sent through the website help form (= nil replies). As an Aussie user, have tried a few times to find out about my Stripe account, and if it is tied in…
    Hot_Glass 8 views 2 comments Most recent by Hot_Glass July 5, 2019 9:31PM
  • Hi there, i need help on how to deal with returns inwards and outwards in wave, that is, when my clients return goods, i usually issue a credit note and the amount is usually not paid out, but we deduct from what we owe each other as we have a continuous relationship. and also how do i treat when i return goods to suppliers..
    Teek 23 views 3 comments Most recent by BarsinA July 5, 2019 9:03PM
  • Good day I have just setup a recurring monthly invoice. The first invoice will be generated in about a week. How do i setup reminders for all monthly invoices to client ? Thanks in advance.
    Edwin_20Jhb 121 views 6 comments Most recent by BarsinA July 4, 2019 8:24PM
  • VAT
    The pricing I have entered for sales items has VAT included. The problem is that I cannot get the VAT displayed on quotations/ Invoices as it adds the VAT again... Any way I can subtract the VAT from my sales item pricing in one go. Don't want to have to calculate and change each item individually...
    Skea_Studio1 13 views 1 comment Most recent by JamieD July 4, 2019 6:36PM
  • Hi, I do a lot of invoices for customers but from time to time I purchase items from them also and so when they make payment we split the difference ie: customer a owes £100, however, I purchased an item at £10 so when their invoice is due for payment they made a payment of £90, my bank shows payment of £90 so is there a way for me to show that th…
    KrisMcC 25 views 1 comment Most recent by BarsinA July 2, 2019 8:23PM
  • I am new to wave, I am trying to putting my bank account number on the invoice but it’s proving difficult. Anyone know how to go about this please?
    Bignamba90 3K views 15 comments Most recent by AlexL June 28, 2019 7:13PM
  • I'm trying to figure out how to setup the invoice email so it defaults with some standard text rather than being blank. The email for receipt email defaults with some text but not for sending an invoice. Is there someplace to change this or would that have to be a new feature?
    RonP 893 views 18 comments Most recent by ChelseaK June 27, 2019 6:39PM
  • wave team , need some tech support here . i think there is a issue with this report - account transactions (general ledger) report . 15 days back when i exported a report the "description" column gave a good amount of data ( the customer name - invoice number -item ) . this was a very useful feature . in fact this was one reason why i d…
    madhuri 57 views 10 comments Most recent by ChelseaK June 26, 2019 9:56PM
  • Is there a way I can allocate a customer payment without allocating it to specific invoices?
    Mich 30 views 1 comment Most recent by ChelseaK June 26, 2019 7:21PM
  • Whenever I enter payments and transactions, the default "Payment Account" is the cash on hand account, which I very rarely use, so I have to manually select my bank account every time (and sometimes forget to do, which causes confusion and later editing). Is there a way to change the default "Payment account" selection to a ba…
    naggs 82 views 4 comments Most recent by atshannon1 June 26, 2019 7:13PM
  • Current date format is month/day/year. How can I change to day/month/year ?
    StevenChen 37 views 5 comments Most recent by System June 26, 2019 6:54PM
  • We package items for sale. How do i assemble these items in Wave so that we can see cost of assembled product?
    Bioblend 11 views 1 comment Most recent by ChelseaK June 26, 2019 6:51PM
  • Is there a way for a Wave user to send an invoice to another Wave user? I currently get invoices from my freelancers via email. Would be great if they appear in my Wave account as owing, under Bills.
    Trinibajan 11 views 1 comment Most recent by AlexL June 26, 2019 3:45PM
  • Hi I installed Waveconnect Google sheets addon as per instructions. Gave permission and connected it. I can download invoices ok. After doing prepare sheets, I tried the upload invoice feature using google sheets with required columns for just one invoice with the required data. After validating it goes green (no errors). But in step 3, once you …
    Roch 22 views 4 comments Most recent by PaulC June 26, 2019 2:28PM