Sales & Invoicing

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  • Hi, I have a coffee shop and I have loads of customers. I do not issue any invoices for transactions. I need to record my sales in Wave. Could you please advise me if I can import sales data into Wave from iZettle? I want to track my sales by each item (i.e. how many lattes I sold). I am not really interested in the invoice feature of Wave.
    gyuzalamuzafarova 20 views 1 comment Most recent by Barsin June 5, 2019 9:59PM
  • Please someone explain how I can create an invoice to have the 20% CIS TAX deducted from the Labour TOTAL rather than 20% being added
    zekeb007 79 views 15 comments Most recent by Spaceart June 4, 2019 9:56AM
  • Has any one else and problems in last couple of days in that when you send an invoice , the recipient/customer receives invoice as normal from wave, however the account number is changed to a fraudulent one. This happened to me , and my customer also received an email , supposedly from me to advise change of details? My customer has paid this …
    Tracyjersey1 53 views 8 comments Most recent by Samd June 3, 2019 3:16PM
  • How to export all the invoices data including invoices no, contact name, customer name, invoices date, description, quantity and unit amount? Please advise. Thank you!
    conniehew85 17 views 3 comments Most recent by alexlewiszarkos May 30, 2019 6:35PM
  • Hi, I don't like doing credit card payments as we can't pass on the fee if clients choose to pay that way. But sometime I need to and have to manually add in the fee that is charged and pass it on. But I'd love a switch to just turn credit card payments on or off, without having to disconnect the stripe account every time or going to each in…
    Magnus 25 views 3 comments Most recent by alexlewiszarkos May 29, 2019 10:13PM
  • In Australia, We need put the customer's ABN in every inovice, there are nowhere to put this name in Customer's detials. can we add on this.
    StevenChen 33 views 6 comments Most recent by virgilwashere May 29, 2019 12:43AM
  • HI, Is it possible to create GST inclusive invoices with Wave? Here in Australia, the final price of the invoice is always tax inclusive.
    ausgayan 131 views 9 comments Most recent by virgilwashere May 28, 2019 10:18PM
  • How do I set up Checkouts to accommodate customer choosing multiple products and or multiple items within one product. Can I set it up so that the customer chooses a payment amount (for example for a donation or a tip?)
    ICCT 35 views 5 comments Most recent by JordanFromWave May 28, 2019 4:43PM
  • Got this message from a client last night: "Whenever I pay one of your invoices I check the box that says "Save this credit card and allow Sweet Ritual to automatically charge it for future invoices " but it never retains my info. I just thought you would want to know." In the past month, I've noticed an uptick in emails from wave notifying …
    sweetritual 21 views 5 comments Most recent by alexlewiszarkos May 27, 2019 7:07PM
  • Hi team.Is it possible to generate an aging report ?
    Yking 11 views 2 comments Most recent by Yking May 27, 2019 5:00PM
  • Hiya. Does anybody know how I can change the email address my receipts are sent from? It doesn't give me the option to switch to the email of the current business profile I am in, only the email address I used to set up my original profile. I obviously want the receipt to send from the business to which my client has made payment. Thanks!
    superqueen 332 views 6 comments Most recent by JordanFromWave May 24, 2019 7:45PM
  • Hi, Not an accountant, so this is a tad frustrating. A client overpaid on an invoice and I've made the refund of the overpayment. Let's call it $1,000 paid on a $900 invoice like in the Help Center article below. Here's what I did: * Recorded the full $1,000 as a payment on the invoice * Split the Income Transaction into $900 (categorized…
    Nike 20 views 1 comment Most recent by Samd May 24, 2019 3:02PM
  • Hello, My client decided to pay through the invoice I supplied over the long weekend it displayed that the payment would be deposited into my account as of May 21st I was wondering why it's still hasn't been deposited and why it's still pending. thanks in advanced.
    FoxDesigns 15 views 1 comment Most recent by Zoe_caff May 23, 2019 9:54PM
  • Dear Wave and Community, I've recently started using Wave and just realised that the PDFs of the invoices are being saved as the payment due date rather than the invoice issue date. The client may well want them to be dated this way (maybe??) but I would like them saved by the date I issued them. Is it possible to change this setting anywhere? …
    tarka33 9 views 2 comments Most recent by tarka33 May 23, 2019 9:45AM
  • A lot of times I prefer getting the share link for an invoice and pasting into messages, emails, etc. However, there's styling within the copied link (rather than plain text of the http link), so what I end up pasting has a larger font and yellow colored background to the text. See example of yellow background text: It's a little pet peeve…
    phototracy 20 views 5 comments Most recent by JamieD May 22, 2019 10:01PM
  • This discussion has been merged.
    princess 11 views 0 comments Started by princess May 22, 2019 7:38PM
  • I am running a small jewelry business and all my jewelries have a product code. but in wave in done see an option to add a product code for my products is there any solution for this ?
    sahan_panditharathne 13 views 1 comment Most recent by Zoe_caff May 17, 2019 7:22PM
  • is there away to may a work order and schedule jobs or is there another program that works with wave to allow this ? i work in a repair field and need to be able to make a work order and schedule work to be done and than go from work order to invoice
    cslade9871 25 views 3 comments Most recent by Zoe_caff May 17, 2019 4:24PM
  • Hi, I apologize if this was asked elsewhere. I have Wave setup in TTD (my base currency), although I have a few accounts in USD. I created an invoice in USD, and marked payment to one of the USD accounts. However, the payment gets converted numerically to TTD inside the USD account, which seems to be strange behaviour. The USD account in quest…
    aabdool 15 views 1 comment Most recent by JordanFromWave May 16, 2019 7:32PM
  • This message is preventing me from marking any of my invoices as paid. It's driving me nuts! I may leave Wave as a result. Oops! There was an issue with recording your payment. Please try again. It says "a payment has been paid" and substracts the amount from the total, but keeps listed the invoices as "unpaid" in my Wave dashboard! So frust…
    CeciliaKeating12345 22 views 1 comment Most recent by Zoe_caff May 15, 2019 3:17PM
  • Is there a way that you can add a slot for the deposit amount on the invoice after total?
    ASPS 994 views 79 comments Most recent by Hawp May 14, 2019 4:18PM
  • All search i did returned results for Wave allowing users to send invoices then getting paid by credit card. But what i'm looking for is a way to process actual credit card details like you do in Stripe. So is there a way to do this? If not, is there a way to **automatically **import payments which are manually processed on Stripe by me? to be …
    jays 21 views 2 comments Most recent by jays May 10, 2019 9:00AM
  • Hello, I use Recurring invoices a lot for my clients with website maintenance contract and hosting. And that's great! But then I realised that, in the recurring invoice set up, I cannot save the scheduling payment reminders in the settings below: However, it is possible, only once the invoice has been issued (from the recurring schedule). …
    Hervé 148 views 7 comments Most recent by Cashmere May 9, 2019 9:57PM
  • I have tried everything, 200x300 pix, jpg png, it says wrong format
    Robijano 8 views 1 comment Most recent by Zoe_caff May 9, 2019 9:50PM
  • Hello I am new to wave and currently trying to import my old invoices over to wave via wave connect. When the same customer has multiple invoices, 001, 002, 003 consecutively there is a validation error and only the first invoice number is used. However when you have a different customer in between this will work perfectly. May I know how…
    Bobby 18 views 2 comments Most recent by Bobby May 9, 2019 8:36AM
  • I'm trying to do my tax return and upload all my differing receipts however when looking at the web receipts not all of the receipts my app has uploaded are there. In fact i'm missing quite a lot.... They all say "DONE" nothing is "Processing" and I have reinstalled the invoice and Receipts app on my iPhone so I'm not sure how best to go about thi…
    DanClarkson 11 views 1 comment Most recent by Ryan_W May 8, 2019 11:04PM
  • Can I invoice a client via text or is it only through email? New to this app and I don’t see that option.
    Samantha 12 views 1 comment Most recent by Samd May 7, 2019 10:34PM
  • Am I able to attach a pdf file to an estimate/invoice?
    paul999 42 views 2 comments Most recent by alexlewiszarkos May 7, 2019 8:55PM
  • i added an account to my wave account for service oriented business which also sends invoice. but i cant seem to find invoice anywhere except purchase.
    Ebenezer 12 views 1 comment Most recent by Samd May 6, 2019 10:38PM
  • Hello, Could anyone please advise how to allocate one payment to multiple invoices. When i go to Accounting/Transactions it only lets me select one invoice to pay in the drop down column. Im new to wave and still trying to figure it out
    Fiona_Pipkin1 38 views 3 comments Most recent by Vinayak71_India May 6, 2019 8:13PM