Sales & Invoicing

Discussion List

  • HI all, I have invoiced customer on a job and he had fully paid up the amount as invoice. Half way when the job was undergoing, customer request it to be handled over to another party and hence we have to issue credit note and to refund him money which is extra paid. What choices/ways that I can account this with wave?
    Pearlrush Services 1.6K views 2 comments Most recent by Alexia February 12, 2018 4:43PM
  • Hi Guys, I create an invoice and save it and even approve it, but do not send it, then go on to the next invoice, but when I search for the invoice I have created and saved I get a message related to filters and can't find the invoice. Is there a tutorial that I can read through to come to grips with the process
    Findit 13 views 1 comment Most recent by Alexia February 9, 2018 3:37PM
  • wondering if wave has the ability to do customer statements ?
    Daley 12 views 1 comment Most recent by Chris January 24, 2018 4:16PM
  • Hi, our client paid by check on 1/17. Chase bank said they ain't got nuthin from you? what's up with that? How much you skimming off the top for movin' my cash round? Tell me girlfriend I got bills to pay myself! Y'all all sweet 'n all up there in Canada - can we just move this money like velvet ice cream through a candy store - thanks ya - sweet …
    danapros Closed 34 views 1 comment Most recent by Charlotte January 24, 2018 2:33PM
  • Many of my customers overpay their invoices and expect the excess to be applied against their next invoice. How is the excess applied to an invoice that has not yet been generated?
    Marnie 158 views 1 comment Most recent by James_Hudson January 23, 2018 3:55PM
  • Hello, my client has been trying t pay online for several months now! How can I check to see if they even attempted to pay. And if they did, what kind of error would be keeping their payment form completing? Thanks,
    MaximumLegsFTW 14 views 1 comment Most recent by James_Hudson January 23, 2018 3:19PM
  • I've now passe to accounting year 2018 , however the invoice numbers dont start from 1 for the new year , the continue from following the last number from 2018. Is this the way it should be or do we need to nullify them ? Thanks in advance,
    hmh_mike1424 507 views 2 comments Most recent by Sophia January 22, 2018 7:37PM
  • Thsi website trezocoin.com that are using your website services are a fraud and scamming site. The way they work is like this. You invest $100 in plan 1, and after 2 days you have $120 in your account, but you can only withdraw $20. You can only use your initial investment of $100 to invest in a MORE expensive plan and so on. And if you try to wit…
    recco 16 views 1 comment Most recent by Charlotte January 22, 2018 3:43PM
  • The credit card payment does not show on my end. My account is based in the United Arab Emirates. Is the creditcard payments service by wavesapp restricted to certain territories? If anyone knows please share your knowledge.
    Granular 30 views 1 comment Most recent by Charlotte January 19, 2018 7:19PM
  • Hi, I am really confused with the tax services Wave provides. So I'm paying for tax services, and received an email that :Wave will file and pay payroll taxes on your behalf for all payrolls with paydays afterOct 1, 2017." If I'm a California entity, does that mean I don't need to do anything for CA state or Federal taxes, because Wave will take…
    Eillen Voellinger 100 views 3 comments Most recent by Charlotte January 19, 2018 5:58PM
  • I issued an invoice to a client in Dec 2017. Client partially paid in Dec 2017 and partially in Jan 2018 but in your income statement reports, the payment is applied to the invoice date (2017) and not the actual dates payments occurred. This creates a problem when I try to summarize my yearly income because I file taxes on Schedule C / Cash Basis.…
    nsound 96 views 1 comment Most recent by Charlotte January 18, 2018 7:26PM
  • How do I load the item I am selling at its cost price.
    LeeAnne 16 views 1 comment Most recent by Charlotte January 18, 2018 7:23PM
  • Dear All Can anyone help me with defining a fixed amount tax (not in percentage) Exemple Price : 100 $ Tax : 12 $ ==> this tax is fixed for all invoice (12 $) Total : 112 $
    contact 26 views 1 comment Most recent by Charlotte January 10, 2018 10:30PM
  • Dear Sir/Mam i recently started using the waveapps in that i am unable to see the payments below sales, if i receive partial payment how do i see the pending payment or how do i update these kind in waveapps, how to delete the recurring invoices
    prakash 233 views 1 comment Most recent by Charlotte January 10, 2018 9:43PM
  • In the case where some invoices are for time (days and rate) and some are for products (price and quantity), it is useful to be able to edit the column headings of invoices from the defaults I have set. However this does not appear to be possible for estimates, Does anyone know a way to do this/can this feature please be implemented Wave.
    Rory Lucas Closed 23 views 3 comments Most recent by Ellie_Writes_Things January 8, 2018 3:54AM
  • On creating an estimate, the title says "Bill To" just above the recipients details. At this time it is just a Quote/Estimate and the term can be misleading. Can this be modified?
    Anand Panangipally 24 views 1 comment Most recent by Charlotte January 3, 2018 10:21PM
  • Is there a way to pause recurring invoices? We have customers currently on a weekly recurring payment via Paypal and when they are going to be out of town we can suspend the payment until they are back. Is there a way do to this in Wave's recurring invoices? So far the only option I've found is to end the recurring invoice and then re-enter the …
    Steve Myers 126 views 2 comments Most recent by Charlotte January 2, 2018 6:15AM
  • Clickable external link within invoice footercan help us redirecting buyer to pay using multiple payment options we offer. Sometimes that link is invoice specific too, for example, a PayPal money request link. Is there aanoption to do so?
    Rocky Feet Closed 83 views 1 comment Most recent by Charlotte December 30, 2017 5:12PM
  • Hi. Since repeated questions to Wave support have not satisfied my questions as to how to properly manage these transactions I'm hoping there is a genius out there who could spare some time and advise how I can fix this mess I've got. So there are basically a few scenarios I need help with. All have commonalities in that my PayPal account is lin…
    David Gilbert 158 views 1 comment Most recent by Dante_Bulluck December 30, 2017 2:43AM
  • Hi, Can anyone tell me where I can put the email address of my business so that it is shown on an invoice? Best regards, Peter
    Peter Voigt Knudsen Closed 242 views 3 comments Most recent by Kevin Koch December 27, 2017 8:45PM
  • Clients often pay partial invoices, so I issue partial payments...I want to recategorize the partial invoice payments on the transactions page for accounting purposes but am unable to do this..I also cannot find a way to change the category from Invoice Payments..changing the account has not helped. How can I recategorize Invoice payments on the t…
    Adam Horowitz Closed 27 views 1 comment Most recent by Felix Olivar December 26, 2017 9:07PM
  • Hello, I was trying to change the language of some items on the invoice. On this posthttps://support.waveapps.com/hc/en-us/articles/115005571103 it says that 'Report language can be more easily customized by exporting out of Wave (e.g. into Excel or Google Sheets).'Now, I've exported an Excel file from the 'Data Export' menu under 'Other' but, af…
    CÌ©sar Toribio Closed 31 views 1 comment Most recent by Charlotte December 24, 2017 9:06PM
  • I canÛªt find out how to do this. Anyone know?
    precisiontranscriptproofreading 3 views 1 comment Most recent by Charlotte December 24, 2017 8:54PM
  • I had a customer who could not make a bank payment with the invoice sent but provided me with the details. Can I make a bank payment for them from my end?
    Austin Roper 30 views 1 comment Most recent by Charlotte December 20, 2017 10:23PM
  • I am trying to generate an expenses reimbursement request from all of the receipts I have uploaded (ie. I want a simple spreadsheet with each receipt as a line item, with a total at the bottom). Is this possible to do, or have I been wasting my time with Wave?
    vstepps 15 views 1 comment Most recent by Charlotte December 20, 2017 10:22PM
  • Ihave a customer who's statement shows they had a $2,040 credit as their starting balance. It should have been $0. I inherited this program from a former employee and there are no records in it prior to Jan 1. Is there a way to change that balance to $0 so that the customer knows he owes us?
    virginiagarden 4 views 1 comment Most recent by Charlotte December 20, 2017 10:07PM
  • I would love to be able to print a list of recurring invoices to compare with my database of customers. I'm currently doing screen prints and pasting into Word then printing so I can go back to the database and compare. I'd also love to be able tohave another option on the Show On Page for 100 items. Can the programmers perhaps put this on their l…
    Judith Jones 5 views 1 comment Most recent by Charlotte December 18, 2017 9:32PM
  • items buying and selling prices is different. I buy the product from wholesaler and resell at a profit.. obviously... so how do i do it . when i do a purchase order or invoive the price is the same...
    jimpro 15 views 1 comment Most recent by MicroE December 18, 2017 5:30PM
  • I followed Katie's advice to link a payment from a checking account to a credit card, but matching transactions don't show up for me - just a list of accounts. If I choose an account I get a duplicate deposit transactions. https://support.waveapps.com/hc/en-us/articles/208621616-How-to-create-a-transfer-between-two-accounts-e-g-categorize-a-c…
    Mai Lyn Johnson 169 views 1 comment Most recent by James_Hudson December 14, 2017 8:28PM
  • I entered tax information for a vendor and there was a typo error. So when I click on it, it's pulling this up. How can I delete this tax information with the typo so it does not keep pulling this up? Thanks,
    Florence Lim 14 views 1 comment Most recent by Charlotte December 14, 2017 3:03AM