Sales & Invoicing

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  • k2ok2o
    When my customer pays an invoice issued by Wave they are able to successfully make that payment using their credit card. I then receive that payment minus the fee. Great. But then my client asked me why on their credit card statement shows not my company name or service sold etc. BUT IT SHOWS ANOTHER ONE OF MY CLIENTS WEBSITE DOMAIN NAMES! I…
    k2o 286 views 1 comment Most recent by Alexia February 21, 2018 4:29PM
  • The system has skipped an invoice number. I have looked in drafts, transactions and invoices, and a number does not exist on the system. What has happened? Can anyone help?
    Gina 5 views 1 comment Most recent by Alexia February 21, 2018 4:06PM
  • Hi, is there a short-cut to create invoices for say 100 customers? Or do I have to do the invoicing one by one? The invoices are exactly the same, except for the name of each customer.
    Elmari 5 views 1 comment Most recent by Alexia February 21, 2018 3:53PM
  • Hi, My customers would like me to include the dates of work and the amount of time worked on each date rather than a specific product/service on each invoice. Is there a way to do this without having to create a new product/service object for each date? Thanks
    Nalauder 48 views 1 comment Most recent by Alexia February 21, 2018 3:51PM
  • Hi there, Did anyone know how to add an extra field in the invoice? For example, the shipping cost or the bank transfer fee or credit? Also where to add the bank details? Thank you very much.
    ShinLiu 24 views 1 comment Most recent by Alexia February 21, 2018 2:58PM
  • Customer used-to not pay the paisa(decimal) part. They want to deduct the same from Invoice. Please advice how to add the round-off part in Invoice.
    deepakcsingh 85 views 1 comment Most recent by Alexia February 21, 2018 2:49PM
  • Greetings Please may I have some guidance, I would like to know once I have sent my estimate and the job has been accepted and the customer has paid a deposit, how do I record this and send proof of the deposit to the customer. Regards Sean
    SeanM 303 views 1 comment Most recent by Alexia February 20, 2018 7:16PM
  • My service offering includes a one-time setup that will be billed on the first invoice. What is the best way to create this? I'm thinking, create first invoice inclusive of setup fee. Then duplicate the invoice and edit to remove the setup fee and make recurring. Also, I would presume that if I use charge a card on the first invoice, the card de…
    davidpg 34 views 1 comment Most recent by Alexia February 20, 2018 7:00PM
  • LRFLRF
    I have my business linking to a credit card. The payments I make are imported into Wave. How would I categorize the payment so it does not confuse thinkgs or make it look like I paid for things twice.
    LRF 12 views 1 comment Most recent by Alexia February 13, 2018 9:41PM
  • Hello, I just added the app to my Wix site and I am trying to set up automatic invoices. What I mean by that is that I would like that the Store App from Wix to be connected to this invoicing app. This way, every time an order is placed on my site, the invoice is automatically generated and the information is automatically filled out. I find…
    VIVILashes 80 views 1 comment Most recent by Alexia February 13, 2018 6:38PM
  • How do I change my invoice number? My invoice number is currently 2017###, however, with the new year I would now like to change it to 2018###.
    ellamackphotos 1.2K views 4 comments Most recent by Alexia February 13, 2018 4:45PM
  • HI all, I have invoiced customer on a job and he had fully paid up the amount as invoice. Half way when the job was undergoing, customer request it to be handled over to another party and hence we have to issue credit note and to refund him money which is extra paid. What choices/ways that I can account this with wave?
    Pearlrush Services 1.5K views 2 comments Most recent by Alexia February 12, 2018 4:43PM
  • Hi Guys, I create an invoice and save it and even approve it, but do not send it, then go on to the next invoice, but when I search for the invoice I have created and saved I get a message related to filters and can't find the invoice. Is there a tutorial that I can read through to come to grips with the process
    Findit 11 views 1 comment Most recent by Alexia February 9, 2018 3:37PM
  • wondering if wave has the ability to do customer statements ?
    Daley 11 views 1 comment Most recent by Chris January 24, 2018 4:16PM
  • Hi, our client paid by check on 1/17. Chase bank said they ain't got nuthin from you? what's up with that? How much you skimming off the top for movin' my cash round? Tell me girlfriend I got bills to pay myself! Y'all all sweet 'n all up there in Canada - can we just move this money like velvet ice cream through a candy store - thanks ya - sweet …
    danapros Closed 33 views 1 comment Most recent by Charlotte January 24, 2018 2:33PM
  • Many of my customers overpay their invoices and expect the excess to be applied against their next invoice. How is the excess applied to an invoice that has not yet been generated?
    Marnie 144 views 1 comment Most recent by James_Hudson January 23, 2018 3:55PM
  • Hello, my client has been trying t pay online for several months now! How can I check to see if they even attempted to pay. And if they did, what kind of error would be keeping their payment form completing? Thanks,
    MaximumLegsFTW 12 views 1 comment Most recent by James_Hudson January 23, 2018 3:19PM
  • I've now passe to accounting year 2018 , however the invoice numbers dont start from 1 for the new year , the continue from following the last number from 2018. Is this the way it should be or do we need to nullify them ? Thanks in advance,
    hmh_mike1424 455 views 2 comments Most recent by Sophia January 22, 2018 7:37PM
  • Thsi website trezocoin.com that are using your website services are a fraud and scamming site. The way they work is like this. You invest $100 in plan 1, and after 2 days you have $120 in your account, but you can only withdraw $20. You can only use your initial investment of $100 to invest in a MORE expensive plan and so on. And if you try to wit…
    recco 14 views 1 comment Most recent by Charlotte January 22, 2018 3:43PM
  • The credit card payment does not show on my end. My account is based in the United Arab Emirates. Is the creditcard payments service by wavesapp restricted to certain territories? If anyone knows please share your knowledge.
    Granular 22 views 1 comment Most recent by Charlotte January 19, 2018 7:19PM
  • Hi, I am really confused with the tax services Wave provides. So I'm paying for tax services, and received an email that :Wave will file and pay payroll taxes on your behalf for all payrolls with paydays afterOct 1, 2017." If I'm a California entity, does that mean I don't need to do anything for CA state or Federal taxes, because Wave will take…
    Eillen Voellinger 93 views 3 comments Most recent by Charlotte January 19, 2018 5:58PM
  • I issued an invoice to a client in Dec 2017. Client partially paid in Dec 2017 and partially in Jan 2018 but in your income statement reports, the payment is applied to the invoice date (2017) and not the actual dates payments occurred. This creates a problem when I try to summarize my yearly income because I file taxes on Schedule C / Cash Basis.…
    nsound 91 views 1 comment Most recent by Charlotte January 18, 2018 7:26PM
  • How do I load the item I am selling at its cost price.
    LeeAnne 14 views 1 comment Most recent by Charlotte January 18, 2018 7:23PM
  • Dear All Can anyone help me with defining a fixed amount tax (not in percentage) Exemple Price : 100 $ Tax : 12 $ ==> this tax is fixed for all invoice (12 $) Total : 112 $
    contact 24 views 1 comment Most recent by Charlotte January 10, 2018 10:30PM
  • Dear Sir/Mam i recently started using the waveapps in that i am unable to see the payments below sales, if i receive partial payment how do i see the pending payment or how do i update these kind in waveapps, how to delete the recurring invoices
    prakash 224 views 1 comment Most recent by Charlotte January 10, 2018 9:43PM
  • In the case where some invoices are for time (days and rate) and some are for products (price and quantity), it is useful to be able to edit the column headings of invoices from the defaults I have set. However this does not appear to be possible for estimates, Does anyone know a way to do this/can this feature please be implemented Wave.
    Rory Lucas Closed 17 views 3 comments Most recent by Ellie_Writes_Things January 8, 2018 3:54AM
  • On creating an estimate, the title says "Bill To" just above the recipients details. At this time it is just a Quote/Estimate and the term can be misleading. Can this be modified?
    Anand Panangipally 23 views 1 comment Most recent by Charlotte January 3, 2018 10:21PM
  • Is there a way to pause recurring invoices? We have customers currently on a weekly recurring payment via Paypal and when they are going to be out of town we can suspend the payment until they are back. Is there a way do to this in Wave's recurring invoices? So far the only option I've found is to end the recurring invoice and then re-enter the …
    Steve Myers 94 views 2 comments Most recent by Charlotte January 2, 2018 6:15AM
  • Clickable external link within invoice footercan help us redirecting buyer to pay using multiple payment options we offer. Sometimes that link is invoice specific too, for example, a PayPal money request link. Is there aanoption to do so?
    Rocky Feet Closed 61 views 1 comment Most recent by Charlotte December 30, 2017 5:12PM
  • Hi. Since repeated questions to Wave support have not satisfied my questions as to how to properly manage these transactions I'm hoping there is a genius out there who could spare some time and advise how I can fix this mess I've got. So there are basically a few scenarios I need help with. All have commonalities in that my PayPal account is lin…
    David Gilbert 141 views 1 comment Most recent by Dante_Bulluck December 30, 2017 2:43AM