Payroll & Employees Technical Support

Discussion List

  • I am trying to verify that Wave handles payroll for employees in different states. I have employees in NC and Mississippi. Before I try to put in my employees to adopt this program I am trying verify that it will do this
    dbarb3 25 views 0 comments Started by dbarb3 January 24, 2019 3:47PM
    How do I terminate the payroll services with Wave? I cannot seem to get beyond the box requesting my credit card
    SIA 29 views 0 comments Started by SIA January 22, 2019 4:13PM
  • Hi Guys, Anyone have any idea how to manually print out 1099 tax forms without overlapping the red grid that downloads when you select the contractor.
    saraelford 21 views 1 comment Most recent by saraelford January 18, 2019 8:41PM
  • Hello, is it possible for me to do a quartlery or even a yearly payorll? I am a one person S corp and dont pay myself that often. I used to be able to do this with QB desktop version at least from waht i recall ( been a few years of hiatus of using the biz). Dont see an iption for that in Wave? Should i be looking elsewhere or doing the payroll ma…
    puggal 33 views 1 comment Most recent by BenRajabi January 17, 2019 11:46PM
  • How can I include holiday hours in a timesheet? The pull-down menu in timesheet has vacation, sick, & overtime but I don't see holiday time.
    Behruz 152 views 3 comments Most recent by Behruz January 17, 2019 11:37PM
  • I need urgent help regarding payroll for Breakthrough Academy. Somehow I did not approve payroll after I did it for Dec. 31. We have 18 employees and it is very important to pay them on time. How can I run a payroll through Wave, so that I pay net pay to employees through RBC pay employee directly on their account. Wave still should pay remittance…
    Violeta 106 views 1 comment Most recent by Ryan_W December 31, 2018 8:11PM
  • My employee should get paid today because we started Direct Deposit. Why has it not happened yet? It's December 31st. ~ Regsong
    Regsong 12 views 0 comments Started by Regsong December 31, 2018 7:10PM
  • I'm a self-employed contractor who uses WaveApps to issue my invoices. My new employer deducts CPP/QPP and EI from my invoices before the total payment. My question is, what is the best way to include these items in an invoice inside WaveApps? P.S. I'm not sure if CPP/QPP and EI are calculated based on some percentage of the invoice total or what…
    Mehran 14 views 0 comments Started by Mehran December 20, 2018 1:15AM
  • I got this Phishy email and wondering if it is real. I didn't click on any link but came to the Setting page here and there is no such thing. "The tax information we have on file in your Payments by Wave account was not recognized by the IRS." etc. etc. The only thing similar searching Tax ID takes us to something to do with Payroll -…
    KEphoto 37 views 2 comments Most recent by Samd December 12, 2018 8:01PM
  • Does wave allow for check printing for employees?
    BHCNR 685 views 1 comment Most recent by JamieD November 5, 2018 9:18PM
    I am an employer in Texas. Do i have to set up payroll for the full service or can i just sign up for the self service?
    JAB 7 views 1 comment Most recent by JamieD November 5, 2018 8:04PM
  • Hi! We have been using Wave for a couple of years, but just started using Wave Payroll a few months ago. Is there a way to automatically create the payroll journal entry and have it post to the GL?
    Mrs_Taylor 112 views 0 comments Started by Mrs_Taylor October 31, 2018 3:22AM
  • Hi! I haven’t decided to start Wave Payroll yet. In the meantime, how do my contractors invoice me, so that it registers in my Wave App? Do they send the invoice to a certain email?
    PureEnterprises 21 views 1 comment Most recent by MikeCowan October 22, 2018 2:04PM
  • I had to let my one employee go. His final DD payment is still pending. I don't intend to hire anyone else for quite some time. How can I properly shut-down my payroll? Any tips on properly shutting down my tax liabilities regarding this are bonus points! Thank You.
    br1ckhouse 13 views 1 comment Most recent by Michelle_A October 12, 2018 6:46PM
  • so i put in the wrong unemployment tax rate in payroll by a factor of 100... and i cant figure out how to update it. I reached out to wave support and other than an email acknowledging the request, i have heard nothing. can anyone here help me?
    happybill 89 views 1 comment Most recent by Michelle_A October 9, 2018 4:12PM
  • I use Wave to manage funded health care for my aging parents. Provincial funding covers many costs to employ caregivers including payroll processing charges. Can Wave provide actual itemized invoices for these services? My funding agency is not happy with nebulous receipts or screenshots and wants real invoices.
    David_in_Edmonton 1.3K views 7 comments Most recent by David_in_Edmonton September 30, 2018 12:41AM
  • Hi I wonder if someone can help. I've been using wave for a couple of months as a self incorporated business in Alberta, Canada. What I have been doing is paying myself $2k/bi monthly. Now I have offset a lot of this as operating expenses using CRA mileage etc. Now I have the remainder to offset. I havn't used the payroll part of wave yet, I've s…
    lucki 37 views 1 comment Most recent by Alexia September 19, 2018 7:13PM
  • Hi, I connected the new account through Versapay; however, in Wave --> Settings --> Funding Account the old bank account shows up. I want to run payroll tomorrow but ensure the correct account is debited of funds. Please help. Urgent!
    Indra_Jonklaas 36 views 1 comment Most recent by Alexia August 27, 2018 4:19PM
  • If I can't use payroll because I am outside of Canada/ US what would be the best way to record wages (4 employees) along with taxes and benefits related to the wages? Is it manually through journal transactions? If it is so when we know the taxes owed but they will only be paid at a later date of when the journal transaction is made (when nett wag…
    waikiki 43 views 1 comment Most recent by Alexia August 1, 2018 5:46PM
  • I run my own business. So my question is how do i record my own salary or income in Wave in the best way? * Before i started using Wave i always did a monthly end. If i did earn money during the month i recorded this as my salary. If the company for some reason did not make any money, minus in the account. I added the money back to make the accou…
    Jesper666 669 views 3 comments Most recent by Alexia July 23, 2018 3:29PM
    We just started using Wave, and the payroll services you offer. The due date for the quarterly unemployment insurance tax is 7/31 for q2. When will it get paid? Also, is it our responsibility to file the corresponding tax and wage report to the WA state Employment Security Department or do you do that too?
    VCS 23 views 1 comment Most recent by Alexia July 10, 2018 6:17PM
  • Hello Wave team, quite difficult to get a hold of you. The accumulation of 2 weeks of work has not been paid last week Thursday Juin 30 th. We are almost a week latter. My boss at Evergreen Hardwood Floors tells me that the money has left his account yet I am still waiting to get paid. Can you enlighten me please on this situation? We are now wedn…
    Eric_71 45 views 3 comments Most recent by Alexia July 4, 2018 9:17PM
  • I have an incorporated Canadian company with a sole employee - myself. I want to pay myself a salary of X dollars monthly. As per my accountant, the Gross salary would have 3 components - 1- The Net Salary - Transfer from Corporate account to Personal Bank account 2- Employee Personal Income Tax deductions - Pay to CRA through Bank Transfer from…
    sanjeevj 1.1K views 1 comment Most recent by Alexia June 18, 2018 9:03PM
  • Hello! I'm wondering if anyone else is have trouble with their pay period syncing up with the time they need to approve said period. For example pay period May 26th - June 8th withdraw needs to happen june 4th therefore i need to be approving dates that have not yet passed. the only work around is to manually change the pay day. However i am find…
    Sugarbomb 72 views 4 comments Most recent by BenRajabi June 18, 2018 6:09PM
  • Can I set and print 1099 form in Wave
    Lola Han 606 views 18 comments Most recent by MirandaS June 11, 2018 9:17PM
  • Hey everyone, so my business will be contracting out help for service delivery. I know that quickbooks has a function for 1099's so that they are put into a system, paid through the system, etc. Do you all have a similar option for 1099's? I am loving the app so far, and I would like to make sure I understand all the features before getting too …
    Empa_Tea 12 views 1 comment Most recent by Alexia May 28, 2018 3:52PM
  • Hi there, I took the advice of this forum to create bills to keep track of what I need to pay my contractors. However, I am able to create the bill, but it doesn't produce a copy that I can send to the contractor along with their payment. Is there anything I can do to send them a record of what the payment was for based on their bill? Thanks in a…
    AeroraTranscription 22 views 1 comment Most recent by Alexia May 10, 2018 5:19PM
  • Recently I had another bill withdraw a few dollars more than I anticipated. It caused my payroll to overdraw the account by 3 cents, which then bounced back. Now I'd like to pay the men via e-transfer and register the payments with Wave Payroll. How do I accomplish this?
    Ryan 64 views 1 comment Most recent by Charlotte May 4, 2018 4:26PM
  • There's this strange behaviour that I get from payroll page. I am not enrolled in the service, but sometimes I click on it by mistake Settings > Payroll > business settings Good luck going back to the top Settings tab ! Trapped. I have to go to, for example Dashboard, then go back to "Settings" Maybe it's my browser ? Thanks for so…
    RoKa 12 views 1 comment Most recent by Alexia April 26, 2018 6:10PM