Payroll & Employees Technical Support


Discussion List

  • I've just setup Wave and I have employees that I need to run payroll for the last month. How do you run prior period payroll for a salaried employee.
    startups 292 views 2 comments Most recent by AlexL March 8, 2019 6:49PM
  • We have been using Payroll by Wave for a few months. I initially sent all of our employees the invitation to view their paystubs in Wave, but several of them didn't do it right away. When the employees tried to click the link again, they get an error message that the link is expired. On my side, there is no option to re-send the link, or to edit t…
    Mrs_Taylor 52 views 1 comment Most recent by Samd February 22, 2019 7:16PM
  • I have followed instructions trying to change the Federal Tax Allowances on the Federal Tax Details screen. Each time I make the change and save, it reverts back to the previously saved entry. I would like to update this asap before running my next payroll. Please advise.
    directr Closed 21 views 1 comment Most recent by Samd February 21, 2019 6:29PM
  • I am trying to figure out how to enter the outstanding amount I owe for payroll remittances in my transactions so they appear correctly on my balance sheet. They are paid in 2019 but accrued from 2018. Any advice or suggestions?
    Stacey_Zoey 22 views 1 comment Most recent by JamieD February 19, 2019 7:15PM
  • Greetings Wavers! Happy New Year! I hope your 2019 is going well so far. I have a question regarding employee Federal and State (CA) income tax withholding Effective January 1, 2019 - my LLC has elected to be taxed as an S Corp. This year, I have an employee (which is me!). I've decided to use Payroll by Wave in order to take care of all the…
    Slideckly 216 views 5 comments Most recent by Slideckly February 15, 2019 8:14PM
  • I have three employees however the one employee is paid a different day than the other two, so the payroll doesn't match my pay stubs. When I change the payday it changes for everyone. Is there a way to change it for just the one employee?
    Happydays 21 views 1 comment Most recent by JamieD February 14, 2019 4:46PM
  • I am trying to edit a approved payroll so I can redo it but the delete button is greyed out. How do I do this?
    Schultzie83 300 views 0 comments Started by Schultzie83 January 29, 2019 4:16AM
  • One of our 3 employees is not having PA Local Income tax withheld from the paycheck. The rate should be 1% like the other employees, however, nothing is being withheld for this erson.
    CPASteve 62 views 0 comments Started by CPASteve January 26, 2019 10:26PM
  • I am trying to verify that Wave handles payroll for employees in different states. I have employees in NC and Mississippi. Before I try to put in my employees to adopt this program I am trying verify that it will do this
    dbarb3 23 views 0 comments Started by dbarb3 January 24, 2019 3:47PM
    How do I terminate the payroll services with Wave? I cannot seem to get beyond the box requesting my credit card
    SIA 22 views 0 comments Started by SIA January 22, 2019 4:13PM
  • Hi Guys, Anyone have any idea how to manually print out 1099 tax forms without overlapping the red grid that downloads when you select the contractor.
    saraelford 21 views 1 comment Most recent by saraelford January 18, 2019 8:41PM
  • Hello, is it possible for me to do a quartlery or even a yearly payorll? I am a one person S corp and dont pay myself that often. I used to be able to do this with QB desktop version at least from waht i recall ( been a few years of hiatus of using the biz). Dont see an iption for that in Wave? Should i be looking elsewhere or doing the payroll ma…
    puggal 32 views 1 comment Most recent by BenRajabi January 17, 2019 11:46PM
  • How can I include holiday hours in a timesheet? The pull-down menu in timesheet has vacation, sick, & overtime but I don't see holiday time.
    Behruz 80 views 3 comments Most recent by Behruz January 17, 2019 11:37PM
  • I need urgent help regarding payroll for Breakthrough Academy. Somehow I did not approve payroll after I did it for Dec. 31. We have 18 employees and it is very important to pay them on time. How can I run a payroll through Wave, so that I pay net pay to employees through RBC pay employee directly on their account. Wave still should pay remittance…
    Violeta 57 views 1 comment Most recent by Ryan_W December 31, 2018 8:11PM
  • My employee should get paid today because we started Direct Deposit. Why has it not happened yet? It's December 31st. ~ Regsong
    Regsong 12 views 0 comments Started by Regsong December 31, 2018 7:10PM
  • I'm a self-employed contractor who uses WaveApps to issue my invoices. My new employer deducts CPP/QPP and EI from my invoices before the total payment. My question is, what is the best way to include these items in an invoice inside WaveApps? P.S. I'm not sure if CPP/QPP and EI are calculated based on some percentage of the invoice total or what…
    Mehran 12 views 0 comments Started by Mehran December 20, 2018 1:15AM
  • I got this Phishy email and wondering if it is real. I didn't click on any link but came to the Setting page here and there is no such thing. "The tax information we have on file in your Payments by Wave account was not recognized by the IRS." etc. etc. The only thing similar searching Tax ID takes us to something to do with Payroll -…
    KEphoto 31 views 2 comments Most recent by Samd December 12, 2018 8:01PM
  • Does wave allow for check printing for employees?
    BHCNR 599 views 1 comment Most recent by JamieD November 5, 2018 9:18PM
    I am an employer in Texas. Do i have to set up payroll for the full service or can i just sign up for the self service?
    JAB 1 view 1 comment Most recent by JamieD November 5, 2018 8:04PM
  • Hi! We have been using Wave for a couple of years, but just started using Wave Payroll a few months ago. Is there a way to automatically create the payroll journal entry and have it post to the GL?
    Mrs_Taylor 114 views 0 comments Started by Mrs_Taylor October 31, 2018 3:22AM
  • Hi! I haven’t decided to start Wave Payroll yet. In the meantime, how do my contractors invoice me, so that it registers in my Wave App? Do they send the invoice to a certain email?
    PureEnterprises 23 views 1 comment Most recent by MikeCowan October 22, 2018 2:04PM
  • I had to let my one employee go. His final DD payment is still pending. I don't intend to hire anyone else for quite some time. How can I properly shut-down my payroll? Any tips on properly shutting down my tax liabilities regarding this are bonus points! Thank You.
    br1ckhouse 14 views 1 comment Most recent by Michelle_A October 12, 2018 6:46PM
  • so i put in the wrong unemployment tax rate in payroll by a factor of 100... and i cant figure out how to update it. I reached out to wave support and other than an email acknowledging the request, i have heard nothing. can anyone here help me?
    happybill 25 views 1 comment Most recent by Michelle_A October 9, 2018 4:12PM
  • I use Wave to manage funded health care for my aging parents. Provincial funding covers many costs to employ caregivers including payroll processing charges. Can Wave provide actual itemized invoices for these services? My funding agency is not happy with nebulous receipts or screenshots and wants real invoices.
    David_in_Edmonton 1.3K views 7 comments Most recent by David_in_Edmonton September 30, 2018 12:41AM
  • Hi I wonder if someone can help. I've been using wave for a couple of months as a self incorporated business in Alberta, Canada. What I have been doing is paying myself $2k/bi monthly. Now I have offset a lot of this as operating expenses using CRA mileage etc. Now I have the remainder to offset. I havn't used the payroll part of wave yet, I've s…
    lucki 31 views 1 comment Most recent by Alexia September 19, 2018 7:13PM
  • Hi, I connected the new account through Versapay; however, in Wave --> Settings --> Funding Account the old bank account shows up. I want to run payroll tomorrow but ensure the correct account is debited of funds. Please help. Urgent!
    Indra_Jonklaas 13 views 1 comment Most recent by Alexia August 27, 2018 4:19PM
  • If I can't use payroll because I am outside of Canada/ US what would be the best way to record wages (4 employees) along with taxes and benefits related to the wages? Is it manually through journal transactions? If it is so when we know the taxes owed but they will only be paid at a later date of when the journal transaction is made (when nett wag…
    waikiki 42 views 1 comment Most recent by Alexia August 1, 2018 5:46PM
  • I run my own business. So my question is how do i record my own salary or income in Wave in the best way? * Before i started using Wave i always did a monthly end. If i did earn money during the month i recorded this as my salary. If the company for some reason did not make any money, minus in the account. I added the money back to make the accou…
    Jesper666 469 views 3 comments Most recent by Alexia July 23, 2018 3:29PM
    We just started using Wave, and the payroll services you offer. The due date for the quarterly unemployment insurance tax is 7/31 for q2. When will it get paid? Also, is it our responsibility to file the corresponding tax and wage report to the WA state Employment Security Department or do you do that too?
    VCS 13 views 1 comment Most recent by Alexia July 10, 2018 6:17PM