Payroll & Employees Technical Support

Discussion List

  • How can you charge us payroll fees when it is not working? We have sent over a dozen emails with no response. Payroll portal says to respond to your email.
    pmhanson1 33 views 1 comment Most recent by AlexL February 13, 2020 4:18PM
  • Does Wave support filing 1099 Misc forms?
    Sandi_H 45 views 1 comment Most recent by EmmaP February 13, 2020 3:56PM
  • I'm hoping someone can help me in determining how to account for tax withholding. Are Federal, state, and payroll taxes in the US accounted for as a liability? If yes, how do I show that the liability has been paid? Thank you for any help!
    pentape 748 views 12 comments Most recent by Mikeg February 11, 2020 8:35PM
  • I do not use bills. I simply make payments to my vendors/contractors and verify the transactions imported later. Now the "Line 7" box in the 1099-Misc Form preview shows "0", and from what I understood I have to create bills and mark them paid to have this field properly reflecting what was paid to the vendors/contractors. Is t…
    FMELLO 32 views 1 comment Most recent by AlexL February 7, 2020 11:54PM
  • I see two deadlines in Wave for filing 1099-Misc forms with the IRS. One is January 25th the other is January 27. I filed today and my dashboard shows e-filing in progress. I think I am ok but would like to be sure. Also, does anyone know how long the e-filing process takes for these forms?
    AdamRockenbach 24 views 1 comment Most recent by AlexL February 7, 2020 11:15PM
  • Good morning, Does Wave Payroll have the capacity to process payroll for multiple sates, under one company? We have employees in IL, TX and OR. Thanks!
    LeanneK 22 views 1 comment Most recent by ConnorM February 6, 2020 7:55PM
  • How to set up information for new employee who has multiple jobs?
    Bernadette 23 views 1 comment Most recent by ConnorM February 3, 2020 3:35PM
  • Hi there, I have one contractor I paid less than $2k to, over 3 payments in 2019. I used Venmo as that's what we agreed. I have no employees and one contractor. Now I need to generate my 1099 for her, so I've upgraded to a paid Wave account with Payroll. I've marked the 3 payments as Gross Payroll, and allocated the payment source as my Biz Checki…
    zoelarkin 299 views 6 comments Most recent by AlexL January 30, 2020 7:23PM
  • I am using Wave Payroll for my Ontario-based Canadian corporation. All of our employees are paid salary, on a monthly basis. The annual salary for each employee is entered under "Salary" in the Payroll section. The salary amounts are entered as annual amounts -- not an hourly rate. There is a required field, "Average Hours per week…
    johncbennett 67 views 2 comments Most recent by johncbennett January 29, 2020 9:39PM
  • I have noticed that our provincial and federal tax rates for payroll (CPP, EI..etc) have changed for the year 2020. Does Wave automatically update those rates?
    Chanelle 24 views 1 comment Most recent by Barsin January 29, 2020 8:30PM
  • I was just notified by the FL Dept of Revenue that a member of an LLC is exempt from Workers Reemployment Tax. There is no FL-DOR exemption option for an employee, This results in state taxes being overpaid.
    Steve_R 33 views 1 comment Most recent by AlexL January 24, 2020 7:02PM
  • For a couple payroll periods, I was mistakenly withholding state and local taxes from my employees. I never sent that amount to the state. How do I correct that in Wave so that the employee's W-2 will show $0 withheld for state and local taxes?
    jmpratt 41 views 2 comments Most recent by jmpratt January 23, 2020 10:58PM
  • My payroll is set to twice a month and I add 5 days to default payday like below. If pay a contractor before the 20th will it be added to that payroll or will they have to wait for the 5th to get paid?
    JCPhlux 81 views 2 comments Most recent by AlexL January 23, 2020 10:17PM
    Is there a way to backdate a payroll? We need to show an employee made a lump sum amount in 2018 and have wave remit the taxes before January 15th remittance
    JMB 457 views 1 comment Most recent by AlexL January 16, 2020 5:08PM
  • We don't have a set pay schedule for most of our employees and contractors. I need to run payroll manually. How do I do manually run payroll for each employee?
    Francisco 26 views 0 comments Started by Francisco January 15, 2020 11:24PM
  • How do I have multiple pay rates per employee? An employee may work 10 hours as a dishwasher at $8 per hour and 15 hours as a server at $4 per hour. Then at the $4 per hour rate they are provided tips which need included for tax purposes. Is there a way to include all this for payroll. I'm switching over from quickbooks. Thanks!
    j_zucal1983 128 views 1 comment Most recent by ConnorM January 14, 2020 9:00PM
  • Hello, Wave just updated, and now my payroll journal is doubling the payroll liabilities. Scenario: Run Payroll Creates Journal Entries One of the Journal Entries is a Payroll Liability Credit (Total net pay owing to employees) Let's say $5000 Additional Payroll Liability is created 'Payroll period ending' Withdrawing from 'Cash on Hand' fo…
    quickbike 926 views 13 comments Most recent by BobbyW January 12, 2020 6:11PM
  • I have my own company and i am an W2 employee of that company. However, i don't have constant work. I may go 3 months with out any jobs. Then the next month have 3 Different jobs. What is the best way to run payroll efficiently? Pick a low salary so i can get a check every month? That would also mean paying $4 every month + $35. Is it possible to …
    robR 32 views 1 comment Most recent by AlexL January 3, 2020 8:34PM
  • I have contractors that I pay by creating a 'bill' from a 'vendor' in Wave. In this bill, I report what I owe to the contractor for services rendered, and I also report and reimbursements I need to pay out to that contractor for instances where, for example, the contractor had to get something from Home Depot on my behalf but he used his personal …
    danielcambron 44 views 1 comment Most recent by AlexL January 3, 2020 7:29PM
  • How to enter amount in 1099 of an employee I paid through Zelle? When I go to generate I see Zero, but under "See contractor payments" I see the amount I paid. How to generate a 1099 with this information
    mikemalik 55 views 1 comment Most recent by AlexL January 3, 2020 7:02PM
  • SriSri
    In the middle of the year, we switched from WF payroll service to ADP. After ADP payroll started Journal Entry (JE) created (For WF not created) Bank import transactions ADP has withdrawn (Wage pay and Tax) categorized to "Payroll Liabilities" to match to JE. So what category Wells Fargo withdrew transactions (Wage pay and Tax) belon…
    Sri 117 views 1 comment Most recent by AlexL January 3, 2020 3:07PM
  • the employee will pay it back in few months , FYI
    muaaz 560 views 4 comments Most recent by AlexL January 2, 2020 3:54PM
  • since IRS does not recognize taxes being paid by LLC the salary paid to the Officer would result in overpayment of all payroll taxes and they would have to be adjusted at year end or as soon as adjustments can be made within the same period before the monthly or quarterly payroll taxes payments are made, right?
    Debs_REI 21 views 2 comments Most recent by Debs_REI December 19, 2019 12:21AM
  • We started on wave payroll midway through the year. Despite importing our previous months numbers before starting our first payroll on wave, it seems like wave payroll doesn't adjust for changes to salaries correctly going forward. It merely calculates the monthly totals for new salary figures as if it were salary/12. Support has confirmed this.…
    flappyfish 170 views 3 comments Most recent by flappyfish December 19, 2019 12:10AM
  • Hello, we have a new small LLC. We're wanting to track time of our employees, but we're not doing payroll just yet (we all have other jobs... this is a new venture that no one is currently getting paid for). Is it possible to have the option of keeping a timesheet but not having to use the payroll plan? Thanks!
    newpathhs 29 views 4 comments Most recent by AlexL December 5, 2019 4:17PM
  • If I paid $680 a week, and after the deductions it's $520, why does the $680 get withdrawn from my acc? That $160 does that get returned to me? If so when? New to this
    fobtoronto 31 views 1 comment Most recent by Mikeg November 24, 2019 8:18PM
  • I am in the US and signed up for Payroll, Direct Deposit and Automated Tax Payments. I noticed that automated transactions are created as a Journal Entry when Payroll is approved, and an automated Expense Entry is created when my employees are paid via direct deposit. However there is no automated Expense Entry when Wave pays my Payroll Taxes both…
    OfficeJess 34 views 2 comments Most recent by Barsin November 5, 2019 5:48PM
  • How. Long does it take to payment
    juanArangure 13 views 1 comment Most recent by ConnorM October 30, 2019 10:00PM
  • Hi. Stuart here. Can some one please explain how to use wave to record paying myself. I am a sole trader and take a set amount every month but am not sure how to record it in wave.? Thanks.
    Stuartd131162 1.3K views 3 comments Most recent by Nick_Willder October 26, 2019 9:15AM
  • Wave, I changed my direct deposit information on Wave and was subsequently paid 2 days later. I see the pay stub on Wave but there was no payment to my bank account. Can you please assist?
    PJJL 27 views 1 comment Most recent by ConnorM October 21, 2019 6:47PM