Payroll & Employees Technical Support


Discussion List

  • Whether you’re just getting started with Payroll by Wave or you’re a Payroll vet, it’s good to know that you’re doing the right thing every time you approve a payroll. Our three key steps towards complete payroll confidence will help ensure that your employees are paid correctly, accurately, and on time. * Get all of your business and employee in…
    James_Hudson Announcement 60 views 0 comments Started by James_Hudson May 24, 2018 4:01PM
  • I have a small business and I know the Payroll function is not supported in my region. When I perform my Payroll in a different system, what is the best way to capture the Salary and other deductions in Wave app (it's a recurring payment). Does it go under transactions that I have to manually update every month?
    AsgarAli 5 views 2 comments Most recent by AsgarAli April 6, 2020 10:45PM
  • On any given pay period, I may have one or more Deleted Payrolls due to last-minute modifications as I am processing. The deleted payroll journal entry always shows up on the Transaction page and prior to the upgrade, I would just delete the bad ones and Approve the correct one. Now when I try to delete, the error msg says "The selected tran…
    bucy99 45 views 3 comments Most recent by EmmaP April 6, 2020 6:50PM
  • Can we track vacation by hours instead by selecting the "Payout Vacation" option for an employee? (See screenshot below) The employee is currently set with the "Accrue Vacation" option, and has worked through 2 pay periods already. I'm not clear what would happen to her existing vacation balance if I change this setting. (There…
    this_is_bad_design 10 views 1 comment Most recent by AlexL April 6, 2020 6:03PM
  • can you make payroll to be accesible to all countries as im basedin south africa
    pikani 5 views 0 comments Started by pikani April 5, 2020 2:48PM
  • Hello, I have a SEP IRA account with Vanguard, and I transfer $xxxx from my company's (C-Corp) funds every month to it. Right now I am categorizing it as Owner Investment / Drawing. Is it the right category? Should I also define anything under the Payroll section? Thanks in advance! Isaac
    tzahico 14 views 5 comments Most recent by Mikeg April 3, 2020 1:00AM
  • I entered someone as an employee when they should be a vendor. How do I erase their record in employee list?
    GVAT 7 views 1 comment Most recent by ConnorM March 30, 2020 7:16PM
  • I would just like to ask how many Canadian companies use WAVE specifically in BC. Is it accurate?
    jachkm5 7 views 1 comment Most recent by BarsinA March 26, 2020 5:11PM
  • [Canada] Announced this week, this section below, it says I can reduce my remittance of 10% immediately. But how do i do this in wave? "Helping Businesses Keep their Workers To support businesses that are facing revenue losses and to help prevent lay-offs, the government is proposing to provide eligible small employers a temporary wage subs…
    donbowman 43 views 7 comments Most recent by donbowman March 25, 2020 1:58PM
  • I just added an employee. It says all info is completed and that he has been successfully added but when I go to enter his hours for this payroll he shows up as “waiting to onboard”. What’s that mean?
    Silverlakejoe1 8 views 1 comment Most recent by BarsinA March 24, 2020 5:48PM
  • I'm setting up payroll for the first time with Wave and in general. Wave is asking me for proof of a previous payment received by CA-EDD, but I've never had payroll before so I have no previous payments nor a DE-88 filing. What should I do so I can start using payroll services and allow wave to pay and file taxes?
    labarrere 11 views 2 comments Most recent by labarrere March 24, 2020 12:05AM
  • cant see my march pay stub
    glynis 7 views 0 comments Started by glynis March 21, 2020 11:31AM
  • How do I print an official 1099-MISC form using forms that I purchased from the office supply store? I do not see an option in WAVE. I have the WAVE payroll option.
    csiengineer 21 views 1 comment Most recent by EmmaP March 6, 2020 3:25PM
  • I don't see that option anywhere.
    jndnclean 13 views 1 comment Most recent by BarsinA March 5, 2020 10:16PM
  • I have emails saying I need to pay my IRS withholding tax. How to we do this? Where do we get the forms and how do we pay it?
    Tyjen 11 views 1 comment Most recent by Mikeg March 3, 2020 11:06PM
  • I'm struggling to reconcile what the Journal entries indicate for payroll and the bank transactions that are imported. The journal entries have the total cost, the net pay, the employee's taxes and the employer share. However, the bank transactions that say IRS USATAXPYMT never add up to what is in the journal entries, and they end up leaving…
    drkent3 40 views 7 comments Most recent by EmmaP February 20, 2020 6:20PM
  • Please let me know where "pay this employee separately" button is? On payroll for terminated employee
    1787971 22 views 2 comments Most recent by 1787971 February 17, 2020 3:53AM
  • Hi, We are new to the wave payroll service. We are a California based preschool with 2 month summer breaks. All the teachers are hired employees. Our teacher should receive a total of 20 pay ie 10 month x biweekly pay = 20. Now when I add a new employee and enter her salary as "annual", I suspect this will pay her via a 12-month peri…
    joehusa 18 views 1 comment Most recent by AlexL February 15, 2020 3:10PM
    KILA 21 views 1 comment Most recent by AlexL February 14, 2020 11:38PM
  • How can you charge us payroll fees when it is not working? We have sent over a dozen emails with no response. Payroll portal says to respond to your email.
    pmhanson1 22 views 1 comment Most recent by AlexL February 13, 2020 4:18PM
  • Does Wave support filing 1099 Misc forms?
    Sandi_H 25 views 1 comment Most recent by EmmaP February 13, 2020 3:56PM
  • I'm hoping someone can help me in determining how to account for tax withholding. Are Federal, state, and payroll taxes in the US accounted for as a liability? If yes, how do I show that the liability has been paid? Thank you for any help!
    pentape 143 views 12 comments Most recent by Mikeg February 11, 2020 8:35PM
  • I do not use bills. I simply make payments to my vendors/contractors and verify the transactions imported later. Now the "Line 7" box in the 1099-Misc Form preview shows "0", and from what I understood I have to create bills and mark them paid to have this field properly reflecting what was paid to the vendors/contractors. Is t…
    FMELLO 23 views 1 comment Most recent by AlexL February 7, 2020 11:54PM
  • Good morning, Does Wave Payroll have the capacity to process payroll for multiple sates, under one company? We have employees in IL, TX and OR. Thanks!
    LeanneK 18 views 1 comment Most recent by ConnorM February 6, 2020 7:55PM
  • How to set up information for new employee who has multiple jobs?
    Bernadette 18 views 1 comment Most recent by ConnorM February 3, 2020 3:35PM
  • Hi there, I have one contractor I paid less than $2k to, over 3 payments in 2019. I used Venmo as that's what we agreed. I have no employees and one contractor. Now I need to generate my 1099 for her, so I've upgraded to a paid Wave account with Payroll. I've marked the 3 payments as Gross Payroll, and allocated the payment source as my Biz Checki…
    zoelarkin 46 views 6 comments Most recent by AlexL January 30, 2020 7:23PM
  • I am using Wave Payroll for my Ontario-based Canadian corporation. All of our employees are paid salary, on a monthly basis. The annual salary for each employee is entered under "Salary" in the Payroll section. The salary amounts are entered as annual amounts -- not an hourly rate. There is a required field, "Average Hours per week…
    johncbennett 27 views 2 comments Most recent by johncbennett January 29, 2020 9:39PM
  • I didn't run payroll in Oct, Nov, or Dec last year. I want to run a Jan payroll, but I only want it to cover Jan 2020. When I try to run it, it defaults to the Oct 2019 pay period. How do I change that?
    savvyed 24 views 1 comment Most recent by BarsinA January 29, 2020 9:20PM
  • I have noticed that our provincial and federal tax rates for payroll (CPP, EI..etc) have changed for the year 2020. Does Wave automatically update those rates?
    Chanelle 25 views 1 comment Most recent by BarsinA January 29, 2020 8:30PM
  • California EED does not have wave on the list of payroll services for small business does any one know what address should be used ?
    bill82962 23 views 1 comment Most recent by BarsinA January 28, 2020 8:38PM
  • I was just notified by the FL Dept of Revenue that a member of an LLC is exempt from Workers Reemployment Tax. There is no FL-DOR exemption option for an employee, This results in state taxes being overpaid.
    Steve_R 22 views 1 comment Most recent by AlexL January 24, 2020 7:02PM