Payroll & Employees Technical Support


Discussion List

  • Whether you’re just getting started with Payroll by Wave or you’re a Payroll vet, it’s good to know that you’re doing the right thing every time you approve a payroll. Our three key steps towards complete payroll confidence will help ensure that your employees are paid correctly, accurately, and on time. * Get all of your business and employee in…
    James_Hudson Announcement 47 views 0 comments Started by James_Hudson May 24, 2018 4:01PM
  • How do I print an official 1099-MISC form using forms that I purchased from the office supply store? I do not see an option in WAVE. I have the WAVE payroll option.
    csiengineer 10 views 0 comments Started by csiengineer February 21, 2020 6:34AM
  • I don't see that option anywhere.
    jndnclean 4 views 0 comments Started by jndnclean February 20, 2020 8:57PM
  • I'm struggling to reconcile what the Journal entries indicate for payroll and the bank transactions that are imported. The journal entries have the total cost, the net pay, the employee's taxes and the employer share. However, the bank transactions that say IRS USATAXPYMT never add up to what is in the journal entries, and they end up leaving…
    drkent3 23 views 7 comments Most recent by EmmaP February 20, 2020 6:20PM
  • Please let me know where "pay this employee separately" button is? On payroll for terminated employee
    1787971 11 views 2 comments Most recent by 1787971 February 17, 2020 3:53AM
  • Hi, We are new to the wave payroll service. We are a California based preschool with 2 month summer breaks. All the teachers are hired employees. Our teacher should receive a total of 20 pay ie 10 month x biweekly pay = 20. Now when I add a new employee and enter her salary as "annual", I suspect this will pay her via a 12-month peri…
    joehusa 10 views 1 comment Most recent by AlexL February 15, 2020 3:10PM
    KILA 11 views 1 comment Most recent by AlexL February 14, 2020 11:38PM
  • How can you charge us payroll fees when it is not working? We have sent over a dozen emails with no response. Payroll portal says to respond to your email.
    pmhanson1 14 views 1 comment Most recent by AlexL February 13, 2020 4:18PM
  • Does Wave support filing 1099 Misc forms?
    Sandi_H 15 views 1 comment Most recent by EmmaP February 13, 2020 3:56PM
  • I'm hoping someone can help me in determining how to account for tax withholding. Are Federal, state, and payroll taxes in the US accounted for as a liability? If yes, how do I show that the liability has been paid? Thank you for any help!
    pentape 82 views 12 comments Most recent by Mikeg February 11, 2020 8:35PM
  • I do not use bills. I simply make payments to my vendors/contractors and verify the transactions imported later. Now the "Line 7" box in the 1099-Misc Form preview shows "0", and from what I understood I have to create bills and mark them paid to have this field properly reflecting what was paid to the vendors/contractors. Is t…
    FMELLO 13 views 1 comment Most recent by AlexL February 7, 2020 11:54PM
  • Good morning, Does Wave Payroll have the capacity to process payroll for multiple sates, under one company? We have employees in IL, TX and OR. Thanks!
    LeanneK 10 views 1 comment Most recent by ConnorM February 6, 2020 7:55PM
  • On any given pay period, I may have one or more Deleted Payrolls due to last-minute modifications as I am processing. The deleted payroll journal entry always shows up on the Transaction page and prior to the upgrade, I would just delete the bad ones and Approve the correct one. Now when I try to delete, the error msg says "The selected tran…
    bucy99 19 views 1 comment Most recent by ConnorM February 6, 2020 7:34PM
  • How to set up information for new employee who has multiple jobs?
    Bernadette 11 views 1 comment Most recent by ConnorM February 3, 2020 3:35PM
  • Hi there, I have one contractor I paid less than $2k to, over 3 payments in 2019. I used Venmo as that's what we agreed. I have no employees and one contractor. Now I need to generate my 1099 for her, so I've upgraded to a paid Wave account with Payroll. I've marked the 3 payments as Gross Payroll, and allocated the payment source as my Biz Checki…
    zoelarkin 30 views 6 comments Most recent by AlexL January 30, 2020 7:23PM
  • I am using Wave Payroll for my Ontario-based Canadian corporation. All of our employees are paid salary, on a monthly basis. The annual salary for each employee is entered under "Salary" in the Payroll section. The salary amounts are entered as annual amounts -- not an hourly rate. There is a required field, "Average Hours per week…
    johncbennett 18 views 2 comments Most recent by johncbennett January 29, 2020 9:39PM
  • I didn't run payroll in Oct, Nov, or Dec last year. I want to run a Jan payroll, but I only want it to cover Jan 2020. When I try to run it, it defaults to the Oct 2019 pay period. How do I change that?
    savvyed 14 views 1 comment Most recent by BarsinA January 29, 2020 9:20PM
  • I have noticed that our provincial and federal tax rates for payroll (CPP, EI..etc) have changed for the year 2020. Does Wave automatically update those rates?
    Chanelle 14 views 1 comment Most recent by BarsinA January 29, 2020 8:30PM
  • California EED does not have wave on the list of payroll services for small business does any one know what address should be used ?
    bill82962 16 views 1 comment Most recent by BarsinA January 28, 2020 8:38PM
  • I was just notified by the FL Dept of Revenue that a member of an LLC is exempt from Workers Reemployment Tax. There is no FL-DOR exemption option for an employee, This results in state taxes being overpaid.
    Steve_R 14 views 1 comment Most recent by AlexL January 24, 2020 7:02PM
  • For a couple payroll periods, I was mistakenly withholding state and local taxes from my employees. I never sent that amount to the state. How do I correct that in Wave so that the employee's W-2 will show $0 withheld for state and local taxes?
    jmpratt 18 views 2 comments Most recent by jmpratt January 23, 2020 10:58PM
  • My payroll is set to twice a month and I add 5 days to default payday like below. (Image) If pay a contractor before the 20th will it be added to that payroll or will they have to wait for the 5th to get paid?
    JCPhlux 17 views 2 comments Most recent by AlexL January 23, 2020 10:17PM
    Is there a way to backdate a payroll? We need to show an employee made a lump sum amount in 2018 and have wave remit the taxes before January 15th remittance
    JMB 17 views 1 comment Most recent by AlexL January 16, 2020 5:08PM
  • We don't have a set pay schedule for most of our employees and contractors. I need to run payroll manually. How do I do manually run payroll for each employee?
    Francisco 15 views 0 comments Started by Francisco January 15, 2020 11:24PM
  • How do I have multiple pay rates per employee? An employee may work 10 hours as a dishwasher at $8 per hour and 15 hours as a server at $4 per hour. Then at the $4 per hour rate they are provided tips which need included for tax purposes. Is there a way to include all this for payroll. I'm switching over from quickbooks. Thanks!
    j_zucal1983 20 views 1 comment Most recent by ConnorM January 14, 2020 9:00PM
  • Hello, Wave just updated, and now my payroll journal is doubling the payroll liabilities. Scenario: Run Payroll Creates Journal Entries One of the Journal Entries is a Payroll Liability Credit (Total net pay owing to employees) Let's say $5000 Additional Payroll Liability is created 'Payroll period ending' Withdrawing from 'Cash on Hand' fo…
    quickbike 329 views 13 comments Most recent by BobbyW January 12, 2020 6:11PM
  • I have my own company and i am an W2 employee of that company. However, i don't have constant work. I may go 3 months with out any jobs. Then the next month have 3 Different jobs. What is the best way to run payroll efficiently? Pick a low salary so i can get a check every month? That would also mean paying $4 every month + $35. Is it possible to …
    robR 29 views 1 comment Most recent by AlexL January 3, 2020 8:34PM
  • I have contractors that I pay by creating a 'bill' from a 'vendor' in Wave. In this bill, I report what I owe to the contractor for services rendered, and I also report and reimbursements I need to pay out to that contractor for instances where, for example, the contractor had to get something from Home Depot on my behalf but he used his personal …
    danielcambron 20 views 1 comment Most recent by AlexL January 3, 2020 7:29PM
  • How to enter amount in 1099 of an employee I paid through Zelle? When I go to generate I see Zero, but under "See contractor payments" I see the amount I paid. How to generate a 1099 with this information
    mikemalik 23 views 1 comment Most recent by AlexL January 3, 2020 7:02PM
  • SriSri
    In the middle of the year, we switched from WF payroll service to ADP. After ADP payroll started Journal Entry (JE) created (For WF not created) Bank import transactions ADP has withdrawn (Wage pay and Tax) categorized to "Payroll Liabilities" to match to JE. So what category Wells Fargo withdrew transactions (Wage pay and Tax) belon…
    Sri 45 views 1 comment Most recent by AlexL January 3, 2020 3:07PM
  • the employee will pay it back in few months , FYI
    muaaz 191 views 4 comments Most recent by AlexL January 2, 2020 3:54PM