API & Integrations Technical Support

Discussion List

  • Hi, I am trying to get Wave working for my business, and think the Google Sheets plug in could save me a HEAP of time, if it does in fact do what I want it to do. I have a Google Sheets document with all my job information. Each row is a job, and there are multiple columns with job number, invoice number, client address, etc. I am really hoping th…
    OnyxDesign 22 views 1 comment Most recent by AngelaC October 13, 2020 9:34PM
  • Wave's integrations for Etsy and Shoeboxed are no longer available to install as of the middle of June, 2020. If you are an existing user of one or both of these integrations, transactions will continue to import until July 31st, 2020. Wave's integrations with Etsy and Shoeboxed have been withdrawn from our integrations page, and are no longer a…
    PaulC 2.2K views 35 comments Most recent by Nicolet8200 October 13, 2020 6:08PM
  • Hi all, until now my Zap is working and record a new sale when a new charge is happening via stripe But it records the full amount of sales like 50,00 witch is correct but we have also the stripe fees witch they are around 1.28 so i tried to edit my Zap and found somewhere that have a mention for that as transaction accounting fees so i found the…
    Hellenic 574 views 16 comments Most recent by CPCollins October 10, 2020 8:06PM
  • Hi team, I am trying to connect my custom web app to to wave account and the following issues has surfaced. This only happens if there is at least one business under the account where the account is an ADMIN but NOT the OWNER of the business. This is a problematic issue and an admin should be able to connect and interact with the system. I hav…
    Haitham 41 views 4 comments Most recent by Haitham October 7, 2020 3:30PM
  • Hello, Recently in the last month or so wave has slowed down quite a bit while using it. I finally figured out why today. Ublock in my firefox browser is up to 365k blocked sites and climbing! I've whitelisted accounting.waveapps.com and in spite of this it is still happening drop my an email at [email protected] if you need more info. Oc…
    octatron 11 views 1 comment Most recent by Linda_Byrne October 1, 2020 5:58PM
  • I've set up a zap to import transactions for paid purchases through shopify. I'm having issues with the payment processing fee field. I can't seem to figure out the appropriate field to have the processing fee show up correctly in transactions. Any help would be greatly appreciated
    keepbk 193 views 11 comments Most recent by Kaewen October 1, 2020 4:42PM
  • Hi, We would like to utilise the API integration from our website registration page once the applicant is approved. We do already have an account with Wave and have created many invoices including the recurring ones. I would like to know whether it is possible to create a recurring invoice via API using the existing invoice template which has a…
    atbcaccountant 21 views 1 comment Most recent by Linda_Byrne September 29, 2020 8:11PM
  • I an trying to pull data for like :- how much income i am making from a customer , profit and loss statement and balance sheet. Is there any API present for the same ???
    Aditya 51 views 1 comment Most recent by Linda_Byrne September 29, 2020 8:09PM
  • Hi there, TL;DR: I want new payments in Wave to trigger a Zapier automation that records the payment in a my invoicing software (Estimate Rocket). I'm a painting contractor and I use Estimate Rocket (ER) to generate my estimates. I also use ER to generate my invoices/work orders/change orders/receipts. It works great and I love it. I'm now tryin…
    JDavis 25 views 3 comments Most recent by Linda_Byrne September 29, 2020 7:57PM
  • Would like to create estimate through the API to provide a complete workflow internally. Is it possible? Many thanks. tags: estimate
    simongcc 41 views 5 comments Most recent by Andreth September 27, 2020 9:23PM
  • Hi there, I'm trying to connect my Paypal account to Wave but I had no success so far. Every time I try, the integration process completes successfully; but then Wave says that the integration has problems and I need to re-authorize; which I do but then it happens all over again. Somebody have had any problems with this?
    alessandrojcm 502 views 40 comments Most recent by Karolina September 21, 2020 8:42PM
  • Is there a way to create/mange bills that I need to pay through your API?
    Orjan 91 views 0 comments Started by Orjan September 14, 2020 1:02PM
  • The last transaction that came through my Etsy integration was on August 9 and when I go to the "integrations" page, Etsy isn't listed there anymore. Did Wave remove it?
    impressions 32 views 1 comment Most recent by PaulC September 10, 2020 7:19PM
  • How can I search entities in business (products for example by date range? If I use only before OR after it works but when they combined API returns nothing Here is example of that query: query { business(id: "xxxxxxxxxx") { id products(page:1, pageSize:100 sort:CREATED_AT_DESC, modifiedAtAfter:"2019-09-01T21:54:25.975Z&q…
    chklff 12 views 3 comments Most recent by RobVG September 3, 2020 5:46PM
  • When I make a request to Create an Invoice for my Production site of WAVE, I receive the response: Error: [{'extensions': {'id': 'e18628f7-777f-4231-9597-1cbe6d3199d9', 'code': 'UNAUTHENTICATED'}, 'message': 'Action not authorized.', 'locations': [{'line': 1, 'column': 41}], 'path': ['invoiceCreate']}] However, I am using the Full Access Token t…
    Shellfire 21 views 2 comments Most recent by Shellfire August 28, 2020 7:42PM
  • I try to import or upload my invoices to wave. On 23rd Aug 2020 the upload process is still good and fast. On 24th Aug 2020 the upload process become very slow until now. Sometimes it stucked. Is there any problem?
    suwandi_halim 21 views 2 comments Most recent by AlexL August 28, 2020 2:25PM
  • Hi I am trying to retrieve balances for the chart of accounts. I am using the following query however I cant seem to get the amount. query($businessId: ID!, $page: Int!, $pageSize: Int!) { business(id: $businessId) { id accounts(page: $page, pageSize: $pageSize, types: [INCOME]) { pageInfo { currentPage totalPages…
    golabekp 41 views 9 comments Most recent by RobVG August 27, 2020 6:13PM
  • So in zapier, I have created a zap that imports all of my stripe transactions into a money in transit account (for a different online store not my wave invoices). The zap has the option to select the field for merchant account fees, and parses the data properly. For some reason the transaction created in the wave side of things does not use this …
    JKCWS 32 views 0 comments Started by JKCWS August 24, 2020 10:14PM
  • This discussion was created from comments split from: How to Move Your Data Between Wave Accounts or From Another Accounting System.
    System 11 views 2 comments Most recent by Barsin August 24, 2020 4:29PM
  • Hi, I noticed that the Invoice uploader uploads the date one day earlier than what was specified on the spreadsheet. e.g. Upload spreadsheet contain 6/9/2020 but Invoice created has 6/8/2020 as the date. This doesn't matter much in the middle of the month (at least for me, i know others who will care), but this creates a problem is your date is 6…
    wiresandcans 31 views 8 comments Most recent by Barsin August 21, 2020 6:54PM
  • First of all, let me thank Wave for the connect option, it is an excellent Add-on feature to have integrated with google sheets, I have a question, can I program the add-on to run automatically and export the invoices data, maybe through a call from a script? This is in order to populate the financial reports that I have created which help with da…
    Daniel_Nanton_PDMT 11 views 1 comment Most recent by RobVG August 19, 2020 7:59PM
  • Hello Support, https://api.waveapps.com/businesses/0e0e67dc-d2d3-4a4f-9d3e-261fd89c2ad4/customers/ Currently we are using above Payload Url to create a customer by webhook in magento2 https://www.mageplaza.com/faqs/how-to-integrate-waveapps-with-Magento-2.html Can you please let me know where we find payload URL information to create customer…
    rajkumar 42 views 3 comments Most recent by RobVG August 19, 2020 7:17PM
  • Hi I installed Waveconnect Google sheets addon as per instructions. Gave permission and connected it. I can download invoices ok. After doing prepare sheets, I tried the upload invoice feature using google sheets with required columns for just one invoice with the required data. After validating it goes green (no errors). But in step 3, once you …
    Roch 213 views 5 comments Most recent by jaimeangeles August 14, 2020 11:59PM
  • How often does PayPal refresh, I have tried the suggestion to change the date and force a refresh, but this still does not get all the transactions, seems to be a day behind. How is it meant to work, is meant to get all transactions up to date, is meant to get them every hour day? Thanks
    AlanMosley 2.9K views 22 comments Most recent by AndreaNYC August 13, 2020 5:53PM
  • Hi Is it possible to raise a credit note in the API, I cant seem to find an endpoint. Is it just a case of raising a negative invoice. Thanks
    golabekp 22 views 1 comment Most recent by AlexL August 12, 2020 8:29PM
  • Please, how do I resolve this using 'Wave Connect Add - On'. I find no field within Wave Products & Services that is name 'Product Name' only 'Item'. Step 2: Validate Data WARNING: 1 row contains one or more ERRORS and will not load. See Column G for details. Validate Again or Continue Regards
    PKjk 32 views 3 comments Most recent by PKjk August 11, 2020 12:48PM
  • I have a corporate customer that uses Fifth Third Bank. They informed me that when they tried to pay an invoice via ACH, the UI only allows for personal account login. They informed me that Fifth Third bank corporate customers use express.53.com. Just wanted to log this in case there is 1) a way to get to the corporate ACH payment that they misse…
    828_DEV 11 views 1 comment Most recent by AlexL August 10, 2020 6:50PM
  • Hello, When I am trying to upload Bank transactions through google sheet (Wave connect), the date is getting uploaded incorrectly. E.g. actual transaction date is 02nd September, 2019 but once uploaded, it shows 01st Sep, 2019. This is happening with all the subsequent. (it shows actual date less one day). Kindly guide.
    PratikShah 43 views 5 comments Most recent by Shafii August 10, 2020 8:08AM
  • Hello there! I'm facing an issue with zapier when sending a payment to wave, it doesn't happen all the time so I'm unsure of which would be the problem.! I'm attaching an image of the error in case it helps, I've also contacted zapier support but they haven't find the cause of the issue so far, so I'd like to request some help while troubleshooti…
    Nehuy 52 views 2 comments Most recent by AlexL August 7, 2020 4:09PM
  • This discussion was created from comments split from: API - Roadmap.
    System 21 views 2 comments Most recent by AlexL August 7, 2020 4:08PM