API & Integrations Technical Support


Discussion List

  • December 13th, 2018: We're delighted to be finally taking the wraps off the first stage of deploying our new GraphQL API. We've created this space within the Wave Community Forum specifically for developers and users of the Wave API to ask questions, share ideas, and give feedback. Today, we're starting with Business and Customer APIs, and we'…
    PaulC Announcement 100 views 5 comments Most recent by Roller_Angel January 19, 2019 11:55PM
  • Sorry I did do a search a few times but new to WAVE and is there an alternative to Zapier, as PayPal is a Prem. App so it is 20 bucks a month just to integrate PayPal to WAVE. Thanks so much!
    netology 8 views 2 comments Most recent by Barsin June 18, 2019 7:26PM
  • I am working on an addition to my wave account, and I need to be able to query the balance of an invoice. I see absolutely no information on how to access invoice information using GraphQL. How long before this level of access is available to users?
    LuxShots 9 views 2 comments Most recent by JamieD June 18, 2019 6:50PM
  • Hi all, until now my Zap is working and record a new sale when a new charge is happening via stripe But it records the full amount of sales like 50,00 witch is correct but we have also the stripe fees witch they are around 1.28 so i tried to edit my Zap and found somewhere that have a mention for that as transaction accounting fees so i found …
    Hellenic 21 views 3 comments Most recent by Samd June 3, 2019 1:34PM
  • looking for info to possibly reach a goal of a wordpress woocommerce or nopcommerce based website that can book b&b rentals and process payments through waveapps is there a way that waveapps can create and invoice and process the online payment from the scheduling (booking) selection on the site like if I book 3 nights the invoice generated sh…
    EALING_Computer_IT 18 views 6 comments Most recent by cheeky_chipmunk May 22, 2019 4:07PM
  • I setup PayPal integration so transactions are automatically imported into wave. Could you please clarify how this works? * Once integration is setup, the transactions are imported. However, the system does not keep on importing any PayPal transactions created after this date. One needs to go to integrations, edit the date and try again. …
    m1cr0ch1p 6.8K views 56 comments Most recent by ClaireWryghtAccounts May 22, 2019 8:07AM
  • I have online CC payments activated. Customers are paying their invoices, but no money is ever turning up in my bank account. Wave is correctly downloading my bank account details, transactions, balances and so on, but is not depositing any of the invoices in my bank account. Talking to the Wave help desk people has been less than inspiring..…
    rtfm 9 views 2 comments Most recent by Zoe_caff May 17, 2019 6:53PM
  • Anyone every used REST API with Wave in C#
    jray 24 views 1 comment Most recent by PaulC May 7, 2019 4:32PM
  • Hi guys, I've been having difficulty with this integration and have triple checked (and deleted/restarted) that everything is set up right. I hear there is a technical issue and am wondering if there is a planned fix date or if there are any updates? Is anyone else having difficulties with this?
    ryank 24 views 5 comments Most recent by alexlewiszarkos May 6, 2019 7:53PM
  • Hi I am getting this error message while trying to use Google Sheets to upload journals "Journal Transaction Upload not available: This Wave Business uses an earlier version of Wave's accounting software, that is not compatible with this Journal Transaction Upload feature. We apologize for the inconvenience, and are working to update your …
    Mr_Didot 26 views 1 comment Most recent by Zoe_caff April 22, 2019 7:55PM
  • Hello, On the API roadmap page, you have mentioned that in the Q1 will include "Ready for Commercial Use, with Invoice Create" I wanted to ask if you can share the status of this and possibly an ETA for this feature. Also, is there a specific thread to follow to get an update when this is available? Thank you.
    OdedG 187 views 2 comments Most recent by Charlotte April 22, 2019 4:51PM
  • Apologies if this has been asked and answered: Im a new user and have tried to link my business PayPal but it doesn't show in the linked bank accounts. Not quiet understanding this, I therefore tried to link the account again which still doesn't show them in the linked accounts, however the PayPal account does show elsewhere and the transactions…
    thewizleon 26 views 3 comments Most recent by alexlewiszarkos April 11, 2019 3:59PM
  • I mistakenly deleted some useful transactions on my app, may anyone please help me to retrieve the transactions. Thanks
    Owen44 24 views 2 comments Most recent by Owen44 March 15, 2019 4:53AM
  • Do you have any big-picture guidance for us, re: areas of initial focus/greatest need--and how those areas mesh with the core Wave product roadmap? * What I'm getting at is the hazards of developing for someone else's platform; we all accept those hazards (particularly longer-term), but we also don't want to blunder directly into immediate co…
    ThinkingBudget 79 views 2 comments Most recent by ThinkingBudget February 21, 2019 7:13PM
  • Hello, Does anyone have a online form generator tool like wufoo that will integrate with Wave?
    sales_matrix 17 views 1 comment Most recent by PaulC February 13, 2019 5:11PM
  • My PayPal / Wave setup is quite clunky. While it's been manageable so far, I'm afraid it's not going to scale well and was wondering if there's a better way to do it. I'm a Canadian business so CAD is the default currency, but I invoice U.S. customers in USD and they all pay via PayPal. From PayPal, I withdraw CAD to my bank account, and tho…
    CoryTrevor 180 views 9 comments Most recent by TTech February 11, 2019 7:38PM
  • None of my integrations work, it's really frustrating. I have to do everything manually, is anything likely to be fixed any time soon? because for me at the minute the amount of time spent messing around, I'd be better of paying an accountant. I have 3 banks, 1 not recognised at all (transferwise). The other 2, the balance updates but no transa…
    Union9 37 views 0 comments Started by Union9 January 29, 2019 7:35PM
  • I've used the Wave bank integration to automatically import my Paypal transactions, however a lot of the transactions are importing with the wrong date (the day before the actual date of sale). I have checked in my Paypal account and the dates are correct there. The change has occured when Wave imports the transaction. I need to have all the da…
    AnnaMM 20 views 1 comment Most recent by JamieD January 28, 2019 7:17PM
  • Hi, is there a plan / way to integrate with Jersey (channel island) based bank accounts (not the same as UK)
    Joshvautier 5 views 0 comments Started by Joshvautier January 27, 2019 10:07PM
  • Anybody out there using Zapier integration with Wave? If so i have two questions for you! * This is regarding the bug i have to deal with each day first of all! Below here is the quote from Zapier help desk. I encourage you to reach out to Wave directly and ask them about the Zapier Issues bug known to them as "User needs to reconnect Wave …
    Jesper666 82 views 14 comments Most recent by Jesper666 January 21, 2019 5:59AM
  • I am having an issue with paypal integration. My paypal account is showing my paypal accounts attached to wave x3 duplicating all previous transacations. How do I remove all paypal from integration and start over. My numbers are all thrown off over this
    Old_Yankee_Co1951 16 views 1 comment Most recent by ryanwilsonperkin January 18, 2019 3:50PM
  • HI I have connected my PayPal account to wave and now have 3 entries in my transactions tab, 2 from PayPal with the same amounts. One with money received from my bank account and one paying for whatever has been purchased through PayPal. Then I have an entry from my bank account saying a payment was made to PayPal with the transaction number etc…
    MatthewJ 47 views 3 comments Most recent by Ryan_W January 9, 2019 9:46PM
  • My PayPal is sometimes empty and when I make a purchase money is moved from my bank account to PayPal and then to the seller. This shows in my transactions as three separate lines. Two are the transfers and one is the actual payment. Before the update the transfers would be automatically marked as transfers and I would just assign the category f…
    IWTB 42 views 4 comments Most recent by AnnaMM January 9, 2019 3:04AM
  • Hi Wavers! Does anyone have experience with uploading the CSV statements from PayPal into Wave? I'm trying to wrap my head around how to format this right. Which columns am I supposed to remove? Also will I be able to handle the PayPal fees on there?
    Ellie_Writes_Things 214 views 6 comments Most recent by mostlydev January 6, 2019 12:47AM
  • So I connected Etsy, PayPal and my Bank Account with no trouble. The system seemed to pull transactions in just fine. However; there are transactions listed as ETSY DEPOSITS and ETSY SALES and they both record as income transactions. The ETSY SALES are the records of individual sale transactions from ETSY and the ETSY DEPOSIT is the actual transfe…
    NewElementz 115 views 1 comment Most recent by JordanFromWave November 23, 2018 6:44PM
  • Hi! I use a free time tracker called Clockify. It can export my time data per client as a csv or excel spreadsheet. Is there any way to import the data from this to make an invoice? I'd rather not have to copy and paste each time entry. Ideas? Thanks!
    JayaLove 162 views 1 comment Most recent by Erik November 15, 2018 4:27PM
  • Hello - has anyone integrated Shopify into their Wave yet ? Looking for feedback/pro's/con's. I already have Paypal integrated so would potentially remove paypal and add Shopify.
    AussieCraft_Vinyl1 195 views 0 comments Started by AussieCraft_Vinyl1 October 16, 2018 7:18PM
  • Hi all, I have just set up my account and am trying to upload my 2017 transactions from paypal. I have created and downloaded a CSV file from paypal for all of the 2017 transactions, however wave is failing to upload them. It keeps giving me the same error "Oops! Something isn't right. Please correct what's highlighted below." . See attached scr…
    yudovski 113 views 1 comment Most recent by Alexia September 13, 2018 3:55PM
  • Hi, I have linked my PayPal account to Wave and it has pulled in all the transactions fine last week. New transactions from this week have not been pulled in, how do I get it to 'refresh' or do I have to add future transactions manually?
    deepee 83 views 1 comment Most recent by Alexia August 24, 2018 8:20PM
  • Hi All I recently shifted from Sage One online to Wave and I am loving it... My name is Lisa, and we have a small signage business in Port Elizabeth, South Africa. I would like to however ask if there is setting option whereby I can request a PDF to be emailed along with the Estimate (as it does with the invoice)? And then furthermore, w…
    Lisa_7206 14 views 4 comments Most recent by Lisa_7206 August 20, 2018 7:47AM