API & Integrations Technical Support


Discussion List

  • December 13th, 2018: We're delighted to be finally taking the wraps off the first stage of deploying our new GraphQL API. We've created this space within the Wave Community Forum specifically for developers and users of the Wave API to ask questions, share ideas, and give feedback. Today, we're starting with Business and Customer APIs, and we'…
    PaulC Announcement 128 views 6 comments Most recent by Chris_ICE_SL July 3, 2019 8:04PM
  • hi, I need to insert custom transactions to wave automatically using the Wave API. Could tech support please provide an example, or add this to the documentation? For example, I need to post a split transaction, eg debit accounts receivable 350 credit income account A with 200 credit income account B with 150 Currently it seems thi…
    xenium 20 views 2 comments Most recent by xenium August 20, 2019 2:49PM
  • mm
    Connected to PayPal without any issues. The problem is that I don't see the latest transactions. Do I assume correctly that the integration is supposed to keep the books up to date? Are the transactions synced on some sort of a schedule? Or not at all? Thanks!
    m 1.2K views 22 comments Most recent by alexlewiszarkos August 15, 2019 6:23PM
  • Hello, On the API roadmap page, you have mentioned that in the Q1 will include "Ready for Commercial Use, with Invoice Create" I wanted to ask if you can share the status of this and possibly an ETA for this feature. Also, is there a specific thread to follow to get an update when this is available? Thank you.
    OdedG 378 views 7 comments Most recent by OdedG August 10, 2019 10:00AM
  • We are building a directors dashboard and I would like to list the last days worth of transactions for our different accounts. Is this possible with GraphQL? It would appear that it's not possible in the documentation.
    ninjasoftware 16 views 0 comments Started by ninjasoftware July 26, 2019 5:43AM
  • Hi all, until now my Zap is working and record a new sale when a new charge is happening via stripe But it records the full amount of sales like 50,00 witch is correct but we have also the stripe fees witch they are around 1.28 so i tried to edit my Zap and found somewhere that have a mention for that as transaction accounting fees so i found …
    Hellenic 69 views 4 comments Most recent by TwinTiersIT July 23, 2019 6:32PM
  • How often does PayPal refresh, I have tried the suggestion to change the date and force a refresh, but this still does not get all the transactions, seems to be a day behind. How is it meant to work, is meant to get all transactions up to date, is meant to get them every hour day? Thanks
    AlanMosley 61 views 7 comments Most recent by AlanMosley July 19, 2019 8:58PM
  • I am working on an addition to my wave account, and I need to be able to query the balance of an invoice. I see absolutely no information on how to access invoice information using GraphQL. How long before this level of access is available to users?
    LuxShots 21 views 4 comments Most recent by Barsin July 4, 2019 9:03PM
  • Sorry I did do a search a few times but new to WAVE and is there an alternative to Zapier, as PayPal is a Prem. App so it is 20 bucks a month just to integrate PayPal to WAVE. Thanks so much!
    netology 21 views 8 comments Most recent by ECDiscounters June 24, 2019 9:22PM
  • Our PayPal link kept failing and I was having to manually import PayPal transactions to Wave using Google Sheets, which was very labor intensive to prep the import file. I just discovered the other day that you can go to Zapier.com and create a Zap (for free) that will import your PayPal transactions and fees LIVE as they happen. Set it up with…
    ARTBAR_Trish 53 views 19 comments Most recent by ARTBAR_Trish June 17, 2019 2:18PM
  • I'm trying to connect my PayPal account to Wave so when I do in person credit card transactions it will automatically import. Is there a way to mark all my personal transactions on Paypal appropriately?
    HuskyLogic 29 views 1 comment Most recent by JamieD June 15, 2019 1:19PM
  • looking for info to possibly reach a goal of a wordpress woocommerce or nopcommerce based website that can book b&b rentals and process payments through waveapps is there a way that waveapps can create and invoice and process the online payment from the scheduling (booking) selection on the site like if I book 3 nights the invoice generated sh…
    EALING_Computer_IT 25 views 6 comments Most recent by cheeky_chipmunk May 22, 2019 4:07PM
  • I setup PayPal integration so transactions are automatically imported into wave. Could you please clarify how this works? * Once integration is setup, the transactions are imported. However, the system does not keep on importing any PayPal transactions created after this date. One needs to go to integrations, edit the date and try again. …
    m1cr0ch1p 7.7K views 56 comments Most recent by ClaireWryghtAccounts May 22, 2019 8:07AM
  • Anyone every used REST API with Wave in C#
    jray 35 views 1 comment Most recent by PaulC May 7, 2019 4:32PM
  • Hi guys, I've been having difficulty with this integration and have triple checked (and deleted/restarted) that everything is set up right. I hear there is a technical issue and am wondering if there is a planned fix date or if there are any updates? Is anyone else having difficulties with this?
    ryank 27 views 5 comments Most recent by alexlewiszarkos May 6, 2019 7:53PM
  • * On day one I set up the Paypal integration. It went into a bank account called "Paypal" * Many transactions were automatically imported into this account, which I categorized and reviewed * A few days later, Wave said my integration details needed to be updated * I re-entered my credentials, but it created a new account, which I renamed to "P…
    sunnyt713 52 views 4 comments Most recent by Ryan_W April 22, 2019 8:17PM
  • Hi I am getting this error message while trying to use Google Sheets to upload journals "Journal Transaction Upload not available: This Wave Business uses an earlier version of Wave's accounting software, that is not compatible with this Journal Transaction Upload feature. We apologize for the inconvenience, and are working to update your …
    Mr_Didot 40 views 1 comment Most recent by Zoe_caff April 22, 2019 7:55PM
  • Apologies if this has been asked and answered: Im a new user and have tried to link my business PayPal but it doesn't show in the linked bank accounts. Not quiet understanding this, I therefore tried to link the account again which still doesn't show them in the linked accounts, however the PayPal account does show elsewhere and the transactions…
    thewizleon 63 views 3 comments Most recent by alexlewiszarkos April 11, 2019 3:59PM
  • Hi, I've used the integration feature to add google sheets. I've followed the requests and allowed Wave Connect to connect with my Google account, I even get an email telling me its connected from Google, yet when I try to use the app. nothing happens and I go through connecting all over again, and again etc. Is there a cure out there please. Ste…
    oursteve1 26 views 3 comments Most recent by alexlewiszarkos April 8, 2019 9:52PM
  • Paypal doesn't auto import? Unless I go to Integrations > Pencil Icon > then click save button
    snappyfish 32 views 18 comments Most recent by accounting4me April 8, 2019 4:24PM
  • I´ve just added wave connect to google sheets, I want to upload INVOICES, I´ve read and followed and instructions, but in step 2, when I push the button VALIDATE, the three little blue squares keeping blinking for several mins >20mins, I´ve tried skipping to step 3, pushing UPLOAD, with the same result. Please advise. Thanks
    DanielGT 43 views 2 comments Most recent by DanielGT April 3, 2019 10:45PM
  • Do you have any big-picture guidance for us, re: areas of initial focus/greatest need--and how those areas mesh with the core Wave product roadmap? * What I'm getting at is the hazards of developing for someone else's platform; we all accept those hazards (particularly longer-term), but we also don't want to blunder directly into immediate co…
    ThinkingBudget 87 views 2 comments Most recent by ThinkingBudget February 21, 2019 7:13PM
  • Hello, Does anyone have a online form generator tool like wufoo that will integrate with Wave?
    sales_matrix 18 views 1 comment Most recent by PaulC February 13, 2019 5:11PM
  • My PayPal / Wave setup is quite clunky. While it's been manageable so far, I'm afraid it's not going to scale well and was wondering if there's a better way to do it. I'm a Canadian business so CAD is the default currency, but I invoice U.S. customers in USD and they all pay via PayPal. From PayPal, I withdraw CAD to my bank account, and tho…
    CoryTrevor 219 views 9 comments Most recent by TTech February 11, 2019 7:38PM
  • None of my integrations work, it's really frustrating. I have to do everything manually, is anything likely to be fixed any time soon? because for me at the minute the amount of time spent messing around, I'd be better of paying an accountant. I have 3 banks, 1 not recognised at all (transferwise). The other 2, the balance updates but no transa…
    Union9 47 views 0 comments Started by Union9 January 29, 2019 7:35PM
  • I've used the Wave bank integration to automatically import my Paypal transactions, however a lot of the transactions are importing with the wrong date (the day before the actual date of sale). I have checked in my Paypal account and the dates are correct there. The change has occured when Wave imports the transaction. I need to have all the da…
    AnnaMM 22 views 1 comment Most recent by JamieD January 28, 2019 7:17PM
  • Anybody out there using Zapier integration with Wave? If so i have two questions for you! * This is regarding the bug i have to deal with each day first of all! Below here is the quote from Zapier help desk. I encourage you to reach out to Wave directly and ask them about the Zapier Issues bug known to them as "User needs to reconnect Wave …
    Jesper666 84 views 14 comments Most recent by Jesper666 January 21, 2019 5:59AM
  • I am having an issue with paypal integration. My paypal account is showing my paypal accounts attached to wave x3 duplicating all previous transacations. How do I remove all paypal from integration and start over. My numbers are all thrown off over this
    Old_Yankee_Co1951 18 views 1 comment Most recent by ryanwilsonperkin January 18, 2019 3:50PM
  • HI I have connected my PayPal account to wave and now have 3 entries in my transactions tab, 2 from PayPal with the same amounts. One with money received from my bank account and one paying for whatever has been purchased through PayPal. Then I have an entry from my bank account saying a payment was made to PayPal with the transaction number etc…
    MatthewJ 47 views 3 comments Most recent by Ryan_W January 9, 2019 9:46PM
  • My PayPal is sometimes empty and when I make a purchase money is moved from my bank account to PayPal and then to the seller. This shows in my transactions as three separate lines. Two are the transfers and one is the actual payment. Before the update the transfers would be automatically marked as transfers and I would just assign the category f…
    IWTB 45 views 4 comments Most recent by AnnaMM January 9, 2019 3:04AM