API & Integrations Technical Support

 

Discussion List

  • December 13th, 2018: We're delighted to be finally taking the wraps off the first stage of deploying our new GraphQL API. We've created this space within the Wave Community Forum specifically for developers and users of the Wave API to ask questions, share ideas, and give feedback. Today, we're starting with Business and Customer APIs, and we'll…
    PaulC Announcement 567 views 10 comments Most recent by PaulC January 14, 2022 10:41PM
  • Would like to create estimate through the API to provide a complete workflow internally. Is it possible? Many thanks. tags: estimate
    simongcc 62 views 7 comments Most recent by tenmilezone May 18, 2022 4:59PM
  • Hello, two questions related to Paypal. * How do I connect wave money in my paypal account? When addding a bank account in Paypal, I do not see it under the bank options and I don't think connecting my debit card would allow me to transfer payments from paypal to my wave money account. * Once I figure out #1 above, is there a way to connect and a…
    melissawilson 8 views 0 comments Started by melissawilson May 17, 2022 9:08PM
  • Hi, I'm trying to query Wave for a list of invoices, however one of the variables is for the business Id, which I am not being able to find. I have tried the client Id in the manage applications area, however it seems it is not the data needed. Please assist.
    SteveFry_2022 12 views 1 comment Most recent by dackland May 2, 2022 6:47PM
  • I don't see the ability to create a bill anywhere via the API. Is there a specific reason this isn't possible? All other major accounting software allow this.
    JamesCory 97 views 8 comments Most recent by JamesCory April 28, 2022 12:37AM
  • Has anyone seen/implemented synchronization with a receipt tracking tool? Wave's removal of their app 2 years ago and the so-called "new" replacement method was (and still is) one of the biggest jokes out there. (They took away the very simple "snapshot and throw" process and replace their AI with a complex 13-step method tha…
    _Derek_ 11 views 0 comments Started by _Derek_ April 24, 2022 5:33PM
  • I've been trying to find a way when an invoice is paid using Make.com and Zapier.com. Anyone have any ideas? The use-case behind this we want to automatically log all paid transactions (invoice #1, date, amount, products) into our CRM when a customer pays. Might be nice to track sent invoices and quotes as well. Thoughts?
    _Derek_ 4 views 0 comments Started by _Derek_ April 24, 2022 5:25PM
  • Hopefully, this is a simple answer but I would like to create an invoice with multiple items using the WaveAPI. So far, I have figured out how to create a blank invoice, with one item and for a particular customer. But I am unable to figure out how to change the quality/price of the item and create multiple items for the invoice. Surely this is an…
    AcolyteJonathan 128 views 3 comments Most recent by Azad_Mohamed April 22, 2022 4:01PM
  • Is there any way to get payment record details within the invoices?
    Azad_Mohamed 19 views 2 comments Most recent by Azad_Mohamed April 21, 2022 3:20PM
  • Hi, i am unable to log in to my account anymore. My username is [email protected] which was set up a few years ago. The domain (documentti.com) has since expired but i have never changed the username. I cannot do a password reset because i cannot access emails to an expired domain.Please help!
    olud 26 views 2 comments Most recent by WestCoastIntegrated April 18, 2022 3:33PM
  • Good Afternoon All, I'm new to Shopify, Wave and running my own business in general. I'm chose Wave Accounting because of the reviews I've read on how easy it was to use by many businesses. With that said, I really love the interface, and it seems to very simply/straightforward to use, but I'm struggling with recording Shopify sales into Wave ma…
    jstlouis79 23 views 0 comments Started by jstlouis79 April 15, 2022 11:05PM
  • Hey, I'm having trouble accessing newly created accounts. I fetched my company data using a standard query and originally all the accounts came through - including custom ones I had created. However, I later added a few more accounts, and these do not appear when using the same fetch-all query. I've tried creating other accounts of types simil…
    FrozenKiwi 19 views 2 comments Most recent by FrozenKiwi April 11, 2022 2:54PM
  • Hi Wavers! Does anyone have experience with uploading the CSV statements from PayPal into Wave? I'm trying to wrap my head around how to format this right. Which columns am I supposed to remove? Also will I be able to handle the PayPal fees on there?
    Ellie_Writes_Things 1.3K views 11 comments Most recent by JohnBoyRummy April 7, 2022 2:09PM
  • UPDATE - MARCH 4th, 2022: Wave's engineering team has validated alternative security layers and is implementing changes that will shortly allow us to remove the Cloudflare protections that have been the source of 403 responses experienced by many API users. We expect that these changes will be implemented no later than Monday, March 14th, and wil…
    PaulC 509 views 21 comments Most recent by Railz_ai March 31, 2022 7:02PM
  • * how do we create test (sandbox) payments and invoices * how do we receive payments and invoices events via webhook on our server ??
    prithvi_glance 24 views 2 comments Most recent by Anon March 29, 2022 8:57PM
  • I try to import or upload my invoices to wave. On 23rd Aug 2020 the upload process is still good and fast. On 24th Aug 2020 the upload process become very slow until now. Sometimes it stucked. Is there any problem?
    suwandi_halim 42 views 5 comments Most recent by trishg_04 March 29, 2022 7:51PM
  • I developed WooCommerce Wave Connector WordPress plugin which Sync data between WooCommerce and Wave. When I create customer by API, I get province code error for many countries province. When I got province code error again and again then I checked in Wave, I created a customer in Wave web interface and I set customer's country South Africa and p…
    ManishPatel 88 views 2 comments Most recent by joshuadavidladick March 28, 2022 12:35PM
  • Hi Team, I'm trying to create journal entries via wave connect. My debit and credit is matching. Check the screen shot. I am trying to do a single journal transaction with multiple lines. Please check teh excel screen shot and the wave connect error screen shot
    evananda 38 views 3 comments Most recent by Nightowl March 27, 2022 1:38AM
  • I see there have been some recent updates to the reference documentation for invoice discounts (awesome!). But I noticed something months ago in the reference that still isn't specified anywhere, the 'InvoiceSource' type under the Invoice object: Is this a real Invoice property? If so, can the schema be updated to include specifications? Tha…
    SBenoit 11 views 2 comments Most recent by SBenoit March 22, 2022 4:17PM
  • I know that credit cards can be integrated/linked. I would think that a line of credit would be the same. I have tried selecting Synchrony Bank when trying to link the line of credit to automatically import transactions, but after waiting quite a while, WAVE comes back saying there has been an unexpected internal error. I suspect that this may …
    TDuvall 36 views 0 comments Started by TDuvall February 23, 2022 6:07PM
  • Over the last few years we’ve heard lots of feedback from you here in the Wave Community and 1-to-1 about our PayPal integration. What we heard was that our integration with PayPal was unstable, and that the service has been becoming increasingly unreliable. This was sadly true: Wave’s PayPal integration was built a long time ago to connect with a…
    PaulC 7.4K views 66 comments Most recent by phillymusic February 22, 2022 5:15PM
  • Wave stopped importing transactions with my company's credit card issued by ELAN. I understand that Wave uses a 3rd party, PLAID, for this integration and the problem is with PLAID-ELAN communications. In any event, I can't seem to get any indication from Wave that this is being worked on and when they intend to fix it. Meanwhile I have to manu…
    JamesFrailey 48 views 0 comments Started by JamesFrailey February 17, 2022 12:56AM
  • How do I get access to the API? I have a regular account but were are the API credentials?
    bluestoneapps 28 views 1 comment Most recent by dackland February 15, 2022 2:23PM
  • Hello, I'm building my new retail business and trying to find out the best cloud base POS that can be integrated with WAVE I was aiming for Loyverse but it will not integrate here. Any ideas here, please?
    Shady 1.9K views 6 comments Most recent by pamarama February 15, 2022 1:14AM
  • Are there issues with your public GraphQL API? Every time a query includes the OAuthApplication object it throws an error (only started today at around 2pm Eastern). { "errors": [ { "extensions": { "code": "INTERNAL_SERVER_ERROR", "id": "a7ffc339-cd4d-4112-b474-c91470ea…
    SBenoit 29 views 3 comments Most recent by SBenoit February 14, 2022 9:05PM
  • Hello I'm trying to update the unit price of a product using the productPatch mutation, however when I make the GraphQL request the dashboard doesn't update. Oddly enough, if I try to update the name or description of a product, that works but not unitPrice. My input variables look like this: { input: { id: <id>, unitPrice: '3600'…
    carletonbp 20 views 6 comments Most recent by KieronB February 8, 2022 3:29PM
  • Hi folks! An integration I have set up to create customers/invoices/transactions has failed when trying to create a customer in Russia including the province field. Here's the error that thrown: Node could not be found. I can get around the problem by leaving the province input blank. I've tried it through website as a normal user and the error …
    SBenoit 72 views 4 comments Most recent by SBenoit February 8, 2022 12:48AM
  • Hey Team, We developed a Zapier integration that will insert new Wave invoice details into a google sheet. The problem is that Wave API integration is automatically flagging and sending the new invoice details even during the process of creating the invoice. This is incorrect because we have not done creating the invoice. We notice this behavior …
    M_Shohatee 29 views 1 comment Most recent by dackland February 1, 2022 2:54PM
  • I can't seem to find a way to schedule reminders via the API as you would through the UI. Is there an option to do this? I also noticed that even though I have "Remind customers 3, 7, and 14 days after due date" checked off in my settings, none of my invoices that are sent via the API have any reminders scheduled.
    CarmenL 27 views 2 comments Most recent by CarmenL January 31, 2022 9:47PM
  • dpydpy
    Hello, I used List Invoices by Customer from the examples: https://developer.waveapps.com/hc/en-us/articles/360055748912-Query-List-invoices-by-customer First POST= yields response body with invoices associated with customer ID [success] Subsequent calls with identical data (unchanged query/method/variables) = the NOT_FOUND error listed below [f…
    dpy 39 views 2 comments Most recent by dpy January 29, 2022 12:53PM
  • What level of access is required to use Wave Connect? Can an editor use Wave Connect?
    ChrisIsCoach 9 views 2 comments Most recent by ChrisIsCoach January 27, 2022 1:56AM