Accounting Technical Support


Discussion List

  • This is a Joke. I have tried using this software but hell its a B*tch... I work in the Point of Sale Industry, so i have used so many different software with my clients. Wave i must say is a special child. It takes hours just to capture simple invoices and Vendors. Rounding? that does not work in this thing. Try and capture an invoice of a few cen…
    MANofSTEEL 1 view 0 comments Started by MANofSTEEL May 16, 2021 1:33PM
  • Has anyone figured out how to print journal entries/transactions from Wave. Any accounting system has this basic functionality for record-keeping but I can't seem to find out how to do this in this application!! Any help appreciated.
    AccountantRF 751 views 11 comments Most recent by Charlene_H May 15, 2021 11:00AM
  • Airbnb has a particularly frustrating way of encapsulating several transactions, some positive and some negative, into a single bank deposit. I'm unable to replicate this in Wave. Say deposit was for 900. 1000 of that is income for property #1. Negative 100 is a resolution refund for property #2. I enter 1000 and categorize it as income #1 but whe…
    GoranB 11 views 1 comment Most recent by KristenV May 14, 2021 3:28PM
  • On the Personal side of things, how do I record my income tax return (form 1040)? Seems simple enough but I don't know where to put it and everything I find on here is referring to business entities instead of personal.
    CyrenaJo 12 views 3 comments Most recent by KiahD May 13, 2021 6:35PM
  • Can anybody talk me through how to record a transfer between my personal account and my business account in Wave? Sometimes I need to move money from my personal account back into the business to help pay for a large expense etc. and I'm not sure how this should be recorded. When I look under the 'Transfer to bank, credit card, or loan' category, …
    PersephoneC 2.5K views 24 comments Most recent by JulianP May 12, 2021 7:55PM
  • I run a small decor business and everything I purchase I list it under "office supplies" because I can't find anything else that relates to it in the dropdown box. Is their anything that pertains more to the supplies I buy for my decorations business? (we make balloon designs, rent out arches etc, make cake toppers among other things) A…
    Girn 1 view 1 comment Most recent by JulianP May 12, 2021 5:24PM
  • I deleted an invoice, but the amount still shows on the P&L. When i click on it says - The page you tried to visit doesn't exist This is usually caused by an incorrect or outdated link. Please assist
    Beke2020 73 views 23 comments Most recent by AlexL May 10, 2021 8:52PM
  • We had to refund a customer, but for some reason now it shows that it was income for us. and each month keeps adding money we did not earn.
    1ron_Rhino 11 views 1 comment Most recent by AlexL May 10, 2021 3:29PM
  • Hi, my business has investment accounts such as stock brokerage accounts, cd's etc. which are business assets. I want them to be included as assets for balance sheet reporting. Is there a way to add them to Wave? Thanks
    CannaBoy 33 views 4 comments Most recent by Brown_Bear May 9, 2021 4:42AM
  • greetings! previously, i didn't realize that income from paid invoices is categorized according to the income account designated for each item on the invoice. (i just made my invoice items without noticing and appropriately changing the income account for each one). this means that i've ended up with a bunch of income which just shows up in the …
    plutek 1 view 4 comments Most recent by plutek May 7, 2021 2:24AM
  • This may be more of a general accounting question, but I'm also just not sure the best way to represent these transactions in Wave. Some quick background: we put on an annual tech conference. Our ticket sales are processed through Stripe, and we charge sales tax on them. We record ticket sales as unearned income and then recognize that income on …
    dabernathy89 31 views 2 comments Most recent by dabernathy89 May 6, 2021 3:28PM
  • In the section Account balances - my income appears twice, in both Accounts receivable and Cash on Hand. How can I avoid this double counting?
    stewart 74 views 4 comments Most recent by JulianP May 5, 2021 8:27PM
  • Hello, I want to create a standard bill format, which I can export as a CSV, excel, Word doc. This will be shared with my Vendors and they will submit their bills to me in this format. is this possible? Is there a way to custom fields to a Bill? Thanks
    SyncUp 1 view 1 comment Most recent by JulianP May 5, 2021 7:52PM
  • Good Day! I need assistance, please... In 2018 Profit and Loss the net loss was HKD -321,376.98, which has the same amount in the 2018 balance sheet. When I checked the 2019 balance sheet the "profit for all prior years" was only HKD -312,110.58 but when I clicked the Profit for all prior years it is HKD-321,376.98.
    Mona0920 23 views 6 comments Most recent by KristenV May 4, 2021 9:02PM
  • I have checks that were entered in one month but didn't clear until the next month so they aren't on the bank statement for the month they were entered. How do I reconcile that month in Wave since I can choose which transactions cleared on the statement?
    Deter 1.2K views 12 comments Most recent by KristenV May 4, 2021 7:08PM
  • I'm fairly new to accounting so please don't shoot from the hip! Long story short: * I started a small business recently; * I made several (lots) of personal purchases on my own credit card or own bank account (with invoices showing my name and not the company's) for the company, i.e. currently I own them but I want to them transferred to the com…
    alexr 51 views 13 comments Most recent by NancyC April 30, 2021 7:04PM
  • I have Remitted Sales Tax Payments currently "Uncategorized Expense". The sales tax were generated through our Shopify sales and ultimately paid off from our Business bank account. In my transactions I have a bunch of Debits for all Sales tax payments made to multiple states. How do I categorize them because they are not technically ex…
    2000yearsago 12 views 2 comments Most recent by NancyC April 30, 2021 6:28PM
  • I've seen this reported previously, but not the solution. Wave has always worked for me until now. This is the first time I've used it since the update and I can't get past the error message when trying to split a transaction. When I click on SAVE, I get the error message. There was an error saving your transaction. Please try again.
    FairyProofMother 167 views 6 comments Most recent by tesstkitchen April 30, 2021 2:40AM
  • I saw another thread about a savings account it was advised to create an account in chart of accounts. I did that but when I comes to the category there is none I see for interest earned or anything that makes sense to that it fits in. Please help!
    tomallyn 12 views 5 comments Most recent by KiahD April 29, 2021 7:14PM
  • (Reposting here as I may have posted it in the wrong forum, since I have had no response from Wave) Hello, Not sure why Wave had to break what was working fine, but with the new update to the layout in the Transactions page, a couple of things broke. First: Why is Uncategorised Income/Expense no longer highlighted in red? It was of HUGE help to…
    HolCar 14 views 2 comments Most recent by HolCar April 29, 2021 12:39AM
  • I run a small design studio (sole proprietor) and am trying to understand how to properly track purchases that I make on behalf of my clients AND ensure that my income/expenses are accurate come tax time. Here is a very dramatic example situation - let's say my client wants to buy an item from one of my trade suppliers. My cost is $15,000 and I p…
    kcfg 3 views 1 comment Most recent by JulianP April 28, 2021 8:11PM
  • I took a draw from my S-Corp SMLLC and my balance sheet "owners contribution" equity amount is negative. Is this a poor way to account for owners draw? Total equity which includes "Retained Earnings" is positive overall. Its just "owners contribution" that is negative.
    dontworryaboutit 90 views 3 comments Most recent by JulianP April 26, 2021 7:41PM
  • Hi There. I'm new to doing my own accounting and I need some direction. I automatically set my bank statements and my credit card statements to import into waveapps and it worked great. I had to manually enter older statements which I already did but I'm having one issue. I don't know how/what to classify my AX payments from my bank account. …
    Bicoastal 133 views 5 comments Most recent by zigi April 25, 2021 5:02PM
    During the pandemic, I used short-term payday advance services such as Dave, which resulted in about a dozen credits and debits. How do I property account for these transactions?
    NMN 11 views 3 comments Most recent by AlexL April 22, 2021 1:59PM
  • When someone pays by check, it's recorded manually. In transactions, it shows as "payment for invoice." When I make a mobile deposit with the check (upload a picture of the check and amount to the bank app), it creates another transaction, which is a duplicate. I don't think I should delete it bc it's on my bank statement. How should th…
    Oldtime 34 views 5 comments Most recent by tsmith April 21, 2021 9:21PM
  • Hi, I am new :) am looking to understand how to start a bulk change for customers when I am in the "Transactions" page. These said customers give donations not payment, so I have no reason to create invoices for them. This is for a church. Can someone please give me direction? Thanks!
    Raiz 3 views 1 comment Most recent by JulianP April 21, 2021 8:38PM
  • I had to set up a loan with Snap Financing. Where loans generally get paid to a bank account, the snap loan went directly to the mechanic so none of the explanations cover this. They all direct you to set up the loan using my bank account as the recipient of the money, but this is not the case. I never actually saw the money. The only "record…
    GenuineDickies99 12 views 1 comment Most recent by JulianP April 21, 2021 7:30PM
  • Hello, I'm quite new here and searched through the forum but couldn't find the answers. I'm an amazon canada seller but US based company, so my default currency is USD. I'm trying to record my amazon sales by creating journal entries because there are fees, net sales etc. But when I enter these numbers as in CAD (because the money goes to a CA…
    Senay 13 views 1 comment Most recent by AlexL April 21, 2021 1:19PM
  • Hi there...Prior to "opening our doors," we made some considerable purchases from our own personal banking and credit card accounts. * Should we capture those investments? I would like to so that I can have the company pay us back when it makes sense. * How do we capture these investments? * How do we capture the re-payments from the c…
    BrownFamilyChemDry 21 views 1 comment Most recent by JulianP April 19, 2021 8:51PM
  • When looking at transactions is there a way to quickly look to see if they have an attached receipt to it? It would be nice having an icon next to each transaction showing a receipt has been already attached to it.
    Moonis 11 views 1 comment Most recent by JulianP April 19, 2021 7:25PM