Accounting Technical Support


Discussion List

  • I have now tried to update my transactions 10 months since the last time. Previously I entered a 'Customer' in some expenses when in the 'Personal' accounting area. Now when I try to do this there is no 'Customer' field available, preventing me seeing previously entered Customers or to add one. If I go to a non-'Personal' accounting area such as a…
    nadimkhan2000 1 view 0 comments Started by nadimkhan2000 July 9, 2021 9:44PM
  • Hello, I'm new to wave and i'm trying to set up an account for a non profit org. I want to find out if there's a way of adding projects/programs, whose costs and revenues can be reported separately, like how you can pull up customer and vendor accounts to see the ins and outs.
    Chayil 1.2K views 18 comments Most recent by TiV July 9, 2021 1:57PM
  • Hi :) Can you please give me advice how to book VAT Reverse charge when for example DK company import goods/services from Supplier that is from another EU country or outside EU country? My idea example: goods/service 1pc x 10eur = 10eur VAT reverse charged (manually entered): 2.5 eur VAT reverse charged (manually entered): -2.5 eur (here is the …
    androoh 463 views 4 comments Most recent by Wigster July 7, 2021 3:42PM
  • When I am looking at the reconsolidation view, the debits and credits are inverted. For example, deposits are showing up as debits and transfers out are showing up as credits. Why is this?
    dan321 2 views 0 comments Started by dan321 July 7, 2021 2:09PM
  • I want to enquire how does one record the assets and liabilities in wave as I am struggling to capture the new assets that was bought by my client? I recently started using Wave so I am still learning how to use it.
    bkkclient 5.6K views 23 comments Most recent by Jayheavenly July 6, 2021 11:24PM
  • Hi - I thought I read somewhere that Wave would soon be having the ability to auto-assign categories to downloaded expenses. I cannot find that function anywhere in Wave. Does that ability exist? Thank you!
    tcolling 11 views 4 comments Most recent by stauffer2 July 6, 2021 1:16PM
  • Hello all, I was wondering what the process would be if I’d like to setup my ETF investment accounts on my wave bookeeping accounts. Basically amounts are debited via my checking account and then ported over to an investment account. Since this isn’t really a withdrawal and more of a deposit into another account, how should i go about allocating …
    Violanation 799 views 10 comments Most recent by LukeVanderlinden July 3, 2021 8:52PM
  • Hi there, I would like to know what category I need to use for Director's Loan Repayment which will be deducted from the main Director's Loan Account. Thanks in advance! Best, Shaz
    ShazFar 3 views 0 comments Started by ShazFar July 1, 2021 5:37AM
  • we collect rent on behalf of owners, monies go into Trust Account, owners are charges % of rents received. how do people set up their invoices to owners for the management fee, and how do you move monies from the Trust account to owner payout
    RayKeen 21 views 5 comments Most recent by vesfl June 30, 2021 11:30PM
  • I created two invoices for the same vendor. They sent me one check for both. I deposit the check to my bank account. Now the check transaction shows as sum of the two invoices. Both invoices marked as paid in wave. Now when I go to the bank deposit and select "Payment received for an invoice in Wave" it says "No results found".…
    Kristof 2 views 1 comment Most recent by KiahD June 29, 2021 6:24PM
  • Hi Everyone, I have a quick question, please! * My Sales from Aug'1st to Aug'31st, 2019 = 103,450.45 + 5% VAT * Account "Sales" under "Account Transactions" (General Ledger) shows the above- mentioned figure correctly. * However, the Account Balances Report shows my Sales for the same period = 106,484.95 +5% VAT. Which is …
    Mamdouh 590 views 14 comments Most recent by KiahD June 28, 2021 8:02PM
  • Why aren't my verified transactions disappearing after I 'reviewed' them? Wave used to do this automatically
    Annscar 177 views 4 comments Most recent by headTrix June 24, 2021 6:06PM
  • I want to know my yearly summary and I have previous years amounts effecting the true figures. My tax is double what it really is and everything is reconciled. I have 2 business and personal but I have to tripple my data entry has wave updated since 2019. It is now 2021
    Margot 1 view 3 comments Most recent by KiahD June 23, 2021 6:13PM
  • Our books were all perfect as of 1-1-2021. A few days ago we logged onto WAVE and it had downloaded transactions from 2019 and up. What happened? and Why? Any help is appreciated.
    HeatherAnnM 2 views 1 comment Most recent by KiahD June 22, 2021 5:56PM
  • Landscaping job in April had some plants that died after job was finished. Customer requested plants be replaced in June. I purchased and installed replacement plants at my cost. How do i record this in wave?
    farmsteadgardening 3 views 1 comment Most recent by Mikeg June 19, 2021 9:03PM
  • I have two archived accounts. One is an obsolete checking account and the other is a credit card I no longer use. The checking account no longer shows up in the Transaction drop down of all of my accounts and the credit card does. This is very confusing. As the description of an archived account does not state whether it is suppose to show up ther…
    Jamr 2 views 3 comments Most recent by KiahD June 18, 2021 8:06PM
  • Hi all! My currency for the business is set to Tanzanian Shillings, but some projects are actually charged in US dollars. At the bottom of my invoice there is an automated currency conversion (Currency conversion: Sh562,864.72 (TZS) at 2251.4588905164) but this rate does not reflect the true exchange rate in town. Is there a way to change this co…
    jwareconsultingfirm 2.3K views 26 comments Most recent by KiahD June 18, 2021 6:13PM
  • I am a bookkeeper and is there a way to enter a debit in an income account (for example a refund). I do not want to add another expense account called Refund (best to decrease the income account). And in a similar situation, a credit in an expense account. I don't want to create an income account to reflect a reimbursement of an expense. I do not…
    PR2021 1 view 1 comment Most recent by KiahD June 17, 2021 6:54PM
  • Hello, My company uses taxi services. By the end of the month, Taxi company will send us a receipt for accounting. It's a summary of the payments for tax during the month). All the payments have already taken place when I used the taxi. So how can I tie a few dozens of payment records to this one receipt? Thanks. Best regards, Chen.
    chenzh 103 views 6 comments Most recent by KiahD June 17, 2021 6:45PM
  • Hi, I am try to reconcile my banking transactions with my receipts in Wave but there are instances where one banking transaction was used to purchase multiple items( generating 3 or 4 receipts) and i would like to merge all of those transactions together with that one banking transaction so that it's not duplicated. Is this possible or what's an a…
    cris4keeps 1.2K views 7 comments Most recent by KiahD June 17, 2021 6:44PM
  • Hi, Please help (I am starting to use wave first time) I am trying to import a csv customer list. The preview of the first 5 customers in list (when importing) shows all info correctly in the different columns. But when i click on import, after short while i get a error "Hrmm, we didn't find any new contacts to import. We failed to import xx …
    Mauritz 113 views 10 comments Most recent by JMarie_2019 June 16, 2021 9:55PM
  • When I create a new vendor before paying a bill (invoice) the form gives me fields to add information such as address, phone number and email. I thought this information appeared in vendor reporting but am not seeing it. * How can I view this information after I have created the vendor? * Can I edit this information?
    Midwest_City 388 views 6 comments Most recent by crawley7 June 16, 2021 12:08AM
  • I am a huge fan of Wave and love the new look of the account transaction page. On the old classic view I could enter a quick memo next to each transaction. How do you view the quick memos that you could entered prior to getting away from the classic view? I need to look at memo from the start of the year, and I see the transaction, but I can't se…
    tthams 12 views 1 comment Most recent by KiahD June 14, 2021 6:45PM
  • Hello Our accountant notified us that our Balance sheet in Wave was unbalanced and we tracked down the transaction to date 2020-10-27 amount $52.37 that seem to cause the unbalance in the Balance sheet (Cash Basis) of exactly $52.37. I seen other posts on the forum that it is likely a backend bug that causes this. Any help would be greatly appre…
    krmretail 11 views 6 comments Most recent by JulianP June 11, 2021 8:07PM
  • Hi there, So i've had this issue for a while now. As I invoice and record the invoice payments the income is categorized correctly, however, the actual deposit from the payment is recorded as an uncategorized income inflating my overall income by doubling it! So the Payment is in the account twice almost every time. how do i fix this? is there a …
    vvescio 21 views 5 comments Most recent by JulianP June 11, 2021 7:21PM
  • I have looked through all the postings and have attempted to set up this mortgage we have on an STR property. Not sure I have done correctly so please advise where I may have gone wrong. * Property purchased for 360,000 closed 5/31/2018 * 20% down payment 72,000 which shows up in Property Equity * Mortgage after down payment 288,000 (we paid all …
    tcmccormick 2.1K views 27 comments Most recent by Dallgal June 10, 2021 3:32AM
  • Hi, My company sells Films and TV shows for producers on a commission basis. When we started using Wave we kept all these commission based calculations separate on an excel sheet. We also just recorded all invoices we sent and gotten paid in respective income accounts. When tax season came we hit a wall and had to do our numbers again by hand. I…
    RoBeCo 11 views 1 comment Most recent by JulianP June 9, 2021 7:05PM
  • Hey gang, when I click on Transactions I can still see ALL of my archived accounts. They were archived because they were so badly kept (and messed up after you guys changed things) that I simply had to delete them (errr... archive them, why?!) and start over from scratch. So how can we get those archived accounts to NOT display under Transactions…
    abrasivejustin 68 views 3 comments Most recent by lhudybernal June 8, 2021 10:58PM
    I have a trial balance issue, which is out by the pre-tax amount of one transaction. The transaction is November 1 2019, for 55.86, and the amount of the imbalance is 49.43. I've tried deleting the transaction in question and re-adding it but the problem persists. how can I fix this?
    NMA 12 views 1 comment Most recent by NancyC June 8, 2021 8:18PM
  • My imported Deposits show as debit and my withdrawl show as credits. They need to be reversed Can you help.
    Chase_Lunn16 1 view 2 comments Most recent by JulianP June 4, 2021 8:48PM