Just wanted to add my voice to the many, many users who have expressed the way that this change will make their workflow more steps instead of fewer. It’s excellent to be able to attach a receipt to a transaction, but it’s many more steps to have to create a transaction just to then attach a receipt to it. It’s much simpler to forward the receipts I get to Wave, then later review them in a batch and have transactions created automatically in the review process.
I certainly appreciate the tradeoffs that have to be made in building a product, but rolling out features that remove automation and are detrimental to user workflows is seldom a good tradeoff. From this — and many other — user's perspective, it’s a big step backward for the product.
The description is inadequate for a couple of reasons:
PayPal allows people to disable/enable the date column. Their invoices work flawlessly - I'm trying to give my business to you.
I work for a client where I do multiple items from different dates. It's completely impractical to type out the date for each one. I'm waiting for this feature to be implemented and then I'll switch from PayPal to Wave for my invoices.
You have seriously misunderstood the requirement. Yes it is convenient to be able to upload a receipt directly into the register, I and many other people requested this feature but, you removed the best parts, OCR and emailing receipts....now I have to wait for my account import before I can import my receipts unless I want to do extra work. If your plan is to drive people back to Quickbooks, you made the right decision, if not....then I suggest you rethink this quickly and put OCR and emailing back!
My staff send me their receipts and it was so convenient to upload/email them and then match them with the incoming transactions....you took a major step backward on productivity.
OCR was the best feature of Wave. I was attracted to Wave because I needed to handle receipts. OCR was a brilliant feature. I don't understand why you would remove it and make me enter all the datas manually. Hardly an improvement!
Why can't you guys do it so that receipts that are emailed are still populated using OCR and then have it show up in transactions so we can merge them...or uploaded and populated using OCR into transactions page.....
now the time it takes to filter the transactions that do not have receipts... then go through and search for the match physically... then upload it... then fill out the info.... ALL THESE STEPS JUST FOR ONE RECEIPT.... DO THAT FOR EACH TRANSACTION.?????!!!!!!
I WILL DEFINITELLY 100% LOOK FOR ANOTHER EASIER SOLUTION.... A SYSTEM THAT OFFERS OCR.....
Wave was acquired by H&R Block 2 years ago. Is this the beginning of your parent company gutting important features to force us to use their software? Or are you just cutting costs regardless of whether or not it pisses off your users so that your parent company can let Wave print money while it slowly dies off? Typical tech acquisition BS. Long live capitalism! 🇺🇸
let's all wave goodbye....looks like the best features are now gone... and so are your customers....
I’ll be joining the long list of other users leaving Wave (and staying far, far away from other H&R Block products and services) due to the backwards looking product decision making exhibited here. Stripping down a functional product is not a way to instil loyalty in your user base. I’m sure most people here would be fine with this being a paid feature, but that is not the path that was chosen. I will be transitioning to a different platform and just as I used to advise colleagues and business owners about Wave as a great solution, I will be warning them to stay away.
I don't know what irritates me more, the removal of a labour-saving feature, or your preposterous description of this action as a new and improved receipts experience.
Attaching a receipt to a transaction is extremely basic functionality that should not have been absent in the first place.